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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Hospice Triage RN

Beverly, Massachusetts

Organization Facility: Beth Israel Lahey Health at Home Category: Nursing Job ID: JR46308 Date posted: 03/08/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Evening (United States of America)

Job Description:

The On-Call Registered Nurse – Hospice will coordinate the after hours healthcare needs of hospice patients. This position is responsible for promptly answering and triaging calls from patients or family members, physicians and others. This individual will follow established procedures in performing visits as necessary and will initiate communication with the case manager, attending physician or other staff as needed to coordinate optimal care and use of resources for the patient/family, as well as provide appropriate support at time of death and perform bereavement assessment if requested.

Essential Duties & Responsibilities including but not limited to:

· Respond to telephone requests for assistance and perform home visits for hospice and palliative care patients and families in their home setting after-hours and on weekends.

· Answer and respond to incoming calls, referrals, and requests for assistance.

· Communicate significant findings, problems, patient's needs, reports changes in condition or environment to the physician, clinical manager and other members of the hospice care team and obtains physician orders as required.

· Maintain flow of communication between in-house staff, field staff and other departments, for coordination of activities and services.

· Participate as a member of the interdisciplinary team.

· Accepts accountability for patient/ family satisfaction scores and quality of care outcome measure results.

· Respects and supports patient and family’s cultural beliefs and values, individual needs, goals and treatment preferences.

· Provides health care instructions to the patient / caregiver as appropriate per assessment and plan of care.

· Document accurately and appropriately all communication from physicians, clinicians, caregivers and patients, etc., as a Case Communication in the patient’s chart in real time.

· Clinical visit notes describe the assessment findings, interventions, and response

· Completes documentation in accordance with agency timeliness policies.

· Maintains and updates clinical knowledge and skills based on current nursing practice.

· Adheres to departmental requirements for required training.

· Participates in the weekend/holiday/on-call rotation as defined by Beth Israel Lahey Health at Home.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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