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Clinical Research Coordinator II

Boston, Massachusetts

Organization Facility: Beth Israel Deaconess Medical Center Category: Medical/Clinical Research Job ID: JR44393 Date posted: 02/16/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Rotating (United States of America)

Responsible for screening patients for participation in clinical trials, enrolling patients onto these studies, monitoring protocol implementation, completing required forms and reporting results. May be required to work varied shifts. This position is in the Emergency Department.

Job Description:

Primary Responsibilities:

1. Assesses potential patients' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol. Recruits and enrolls patients onto clinical trials according to study protocols. (essential)

2. Checks all eligibility and ineligibility criteria with patients' medical record. Verifies information with clinical research nurse and/or principal investigator. (essential)

3. Discusses informed consent with patients. Documents any adverse events that occur. Interacts with patients prior to entering the study and throughout the entire treatment. Assists with scheduling appointments and follow up tests. (essential)

4. Monitors strict adherence to protocols by physicians, nurses and patients. Reviews protocol requirements with physicians, nurses and fellows. Identifies problems with protocol compliance and works with research nurse and principal investigator to make corrections. (essential)

5. Extracts data on protocol patients from hospital records, outpatient charts and private physician office records in order to complete case report form required by specific protocols. (essential)

6. Enters data into computerized system. Monitors quality and timeliness of data submissions. Prepares records for audits. Interacts with industry or sponsoring organization representatives to review records at time of audits. Answers queries from sponsoring organization regarding ambiguous or incomplete data. (essential)

7. Serves as resource to physician and nurses to locate information needed for special reports and treatment decisions. May assist clinical staff in obtaining insurance approval for patient protocol participation and scheduling tests and arranging admissions or outpatient visits for patients. (essential)

8. Assists investigator with correspondence with IRB. (essential)

Required Qualifications:

  • Bachelor's degree required; Master's degree preferred.

  • 1-3 years related work experience required with 1 year in a medical and/or clinical research setting.

  • Medical Terminology.

  • Working knowledge of computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies:

Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Social/Environmental Requirements:

Work requires close attention to task for work to be accurately completed. Intermittent breaks during the workday do not compromise the work.

Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events when necessary.

Health Care Status:  HCW 2: Regular, day-to-day contact; face-to-face only. Examples: Front desk receptionist, info desk receptionist, resource specialists, interpreters, transporters, etc.- Health Care Worker Status may vary by department.

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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