Skip to main content

Career Opportunities

With us, you're more than the job you do

Search Jobs Close

Search Jobs

Learn more about working at New England Baptist Hospital

Float - Patient Service Representative - NEBMA

Boston, Massachusetts

Organization Facility: New England Baptist Hospital Category: Customer Service Job ID: JR51875 Date posted: 05/10/2024
Apply Now

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Patient Service Representative plans, oversees & organizes daily operations in busy Multi-Specialty practice. This position requires the ability to report to various NEBMA sites, wherever there is a need for coverage on the particular day the PSR is scheduled.

Job Description:

Patient Service Representative plans oversees & organizes daily operations in busy Multi-Specialty practice. This position requires the ability to report to various sites, wherever there is a need for coverage on the particular day the PSR is scheduled.

  • Under the direction of the Physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice.
  • Perform initial intake by collecting patient insurance data, demographics, and co-pays.  Obtain all necessary patient signatures. Scan insurance cards and driver’s licenses into electronic health records.
  • Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met.
  • Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit.
  • Prepare and submit office billing in a timely manner.
  • Prepare end-of-day cash/copay reports.  
  • Prepare the next day’s paperwork and schedules. Confirm provider schedules and adjust as   needed
  • Assist with mail pick-up and delivery.  Separate, distribute, and scan mail.
  • Provide phone support and monitor fax inboxes as needed.
  • Assist with surgical, ancillary testing, and consultation scheduling as necessary. Enter orders in EMR as needed
  • Other duties and special projects, as identified and assigned.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Apply Now

Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

View All Opportunities

Haven't found what you're looking for?
Sign up for our job alerts.

Join our Talent Community and be the first to know about our job openings.

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from Beth Israel Lahey Health.

Already a member?