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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

IT Director, Vended Systems

Boston, Massachusetts

Organization Facility: Beth Israel Lahey Health Category: General Information Technology Job ID: JR16240 Date posted: 03/19/2023
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Leads operational initiatives in appropriate customer areas in order to achieve established goals. Responsible for strategic planning, educational and financial operations of division, budget management, and management of department leaders and their team workload to achieve desired service levels.

Job Description:

Responsible and accountable for operations in designated departments. Participates in long-range planning, development of departmental/divisional goals, strategic plans and objectives, as well as personnel, resources, space and equipment. Represents division at all levels internally and externally. Establishes and maintains professional rapport with medical, nursing and front line administration and other departments. Facilitates communication, program planning and problem solving. Possess a thorough knowledge and understanding of established IS policies and procedures and to effectively translate operational plans into methods and reviews processes to be used in the delivery of services, technology planning and support to customers and employees as created by his/her subordinates. Oversee the development of operational and service levels and set reasonable expectations for customers that are based on IT policy; State and Federal requirements; technology or resource limitations; and budgetary constraints. Lead regular staff meetings at the divisional level in order to communicate, inform and clarify procedures, policy, management directives and performance measurements; engage in team building activities that promote and facilitate effective two-way communications and that enhance provision of services and support; focus is generally on year-to-year focus and policy. Direct complex projects requiring significant planning, technical expertise, change management and manage multiple tasks; manage frequent new or changing requirements resulting in complicated, complex projects/ weighty issues and work effort; focus extends to multiyear strategy and is responsible for group vision. Routinely communicates with Directors and Vice Presidents, inside and outside department, regarding status of various programs, services, and financial objectives.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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