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Learn more about working at Lahey Hospital and Medical Center

Security Officer Days

Burlington, Massachusetts

Organization Facility: Lahey Hospital and Medical Center Category: Security Job ID: JR34917 Date posted: 11/03/2023
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Security Officer - Full Time Days
Summary section –
$1,000 Sign on Bonus! Come to Work with A Smile! Like you’re Co-Workers. Generous Compensation, Paid Time Off. Career Growth and Professional Ladders.

Job Description:

Whether you’re interested in a career as a police officer, a firefighter or growing your career in healthcare, Lahey Health provides a solid career path and values individual contributions. If you have a valid driver’s license, are adaptable, pay close attention to detail and remain calm in difficult situations, consider applying for a position as a Security Officer. One year of Security, Military or fast-paced customer service work experience is preferred, and as well as enrollment in a Criminal Justice education program.

Our shifts include Full-Time, Part-Time, Per Diem, days, nights and evenings. This position will have rotating days off and weekends, scheduling will be based on department needs.

As part of the security team, you will:

•Patrol assigned areas on foot or in a vehicle

•Check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress/egress and unauthorized persons

•Prepare logs and reports

•Respond to all codes and alarms

•Complete extensive de-escalation, defensive tactics, nasal Naloxone and bleeding control training

•Coordinate with local police, fire and emergency personnel

•Respond to medical emergency calls including slips and falls in the facility or on the grounds

•Provide assistance to patients, visitors, and colleagues with vehicle problems

•Perform monthly preventative maintenance and required equipment checks

◦Elevator phones

◦Outside emergency phones

◦Vehicle equipment

◦Door alarms and panel

◦Building alarms

◦Fire alarm panels

◦All doors and locks and radio equipment

Learn more and apply today.

Minimum Qualifications:

Education:  High School Graduate or equivalent

Licensure, Certification, Registration:  Current valid driver’s license required. Completed upon hire: CPI NCI Certification.

AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver

First Aid Certification, Stop the Bleed and Nasal Naloxone Certification, and successful completion of

Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training.

Skills, Knowledge & Abilities:  Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels.  Basic computer and data entry skills.  In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency.

Experience: 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred.  Bachelor's degree level of education or current student enrolled in a criminal justice program also encouraged.

Position                                                                                                         Purpose/Activities

Supervisor (supplemented by Charge Officer) -To receive schedules, daily duties, priorities, adaptations, and instructions as needed to assure safety of people and facilities.
Manager, Security Operations -Supplements shift supervision, manages planning, budgets, overall department day-to-day decision making and leadership.
Security Specialists - Follows instructions related to systems, training, investigations, etc. and communications issues and concerns as applicable.
Nursing Supervisors and Department Leaders - Respond to calls for assistance. Collaborates on safety planning.

Scope/Impact Statement: Not Applicable

Work Schedule:  Hours of work may be subject to change based upon the needs of the business/department.                                                   

On Call: YES   (during a Disaster when necessary)              Shift Rotation: NO                               Weekends: YES

Essential Requirements & Attributes Task or Function Performed Frequency


Sitting - Frequently - If posted to desk duty, may be sitting during 8 hour shift with breaks, or while on standbys.

Standing - Frequently- If posted outside directing traffic, or on standbys may be standing for extended periods.

Walking - Frequently -  If posted to floor duties, walking and stair climbing while on patrols or doing detex rounds.

Stooping (bending at waist) - Occasionally - In order to help pick up patients, cones, wheelchairs, etc.

Twisting Occasionally - May use twisting motions in restraining patients or lifting patients when needed

Crouching (bending at knees) - Occasionally - If called upon to assist lifting patients or in vehicle assists such as putting air in tires etc.

Climbing - Occasionally - Stair climbing when doing rounds, or during fire alarms

Pushing/Pulling - Occasionally - More than 100 lbs. Moving deceased patients or patients in wheelchairs or on stretcher, or a disabled vehicle such as one stuck in the snow or mud etc.

Kneeling - Occasionally - When inflating tires etc.

Reaching - Occasionally - May be used during patient restraints

Bending - Occasionally - May be used during patient restraints

Lifting - Occasionally - 16 – 30 lbs.  Payroll boxes, wooden horses, signs, wheelchairs etc.

Lifting & positioning patients – weight varies significantly - Occasionally

May have to assist with lifting large or handicapped patients onto exam tables. Also lifting of deceased patients onto trays for transport

Driving - Frequently - May be assigned to drive the shuttle buses or vans

Fine finger movement - Occasionally - Writing skills, typing skills, restraining patients with wrist restraints, and straps, unlocking and locking doors, roping off lots

Using keyboard - Occasionally - Typing occasional reports

Telephone use - Occasionally - Answering department phones when assigned to desk duty

Object Handling - Occasionally - Handling of fire extinguishers, stretchers, wheelchairs, sharps disposal, patient valuables, wooden horses, cones, signs, ropes etc.

Viewing PC monitor - Occasionally - When typing reports

Effective communication - Constantly

Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents. May be exposed to or required to handle sensitive and confidential information .

Working Conditions:  With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

Exposure Frequency Identify Protective Equipment Required or Recommended

Bodily Fluids - Occasionally - May be exposed to bodily fluids when restraining patients, moving deceased patients etc.

Infectious disease hazards - Occasionally - When restraining patients, moving deceased patients, disposing of found objects, such as sharps, etc.

Hazardous Materials - Occasionally - During chemical spills, when restraining patients, moving deceased, disposing of objects such as sharps etc.

Auditory hazards - Occasionally - Fire alarms, mechanical room noises.

Dust, Fumes, Gas, or Radiation - Occasionally -

Fumes when driving from other vehicles, or positioned at lobby entrance, fumes from vehicles at entrance. Radiation from radioactive material searches when Radiation alarm goes off. Halon exposure from computer rooms.

Mechanical hazards - Occasionally - Exposed to low hanging pipes in mechanical room, air handling vents.

Extended working hours - Occasionally -  May be asked to work overtime without advance notice.

Weather extreme - Frequently - Depending on the weather, may be exposed to winter conditions or extreme heat in summer if assigned to outside patrol etc.

Sensory Requirements

Visual Acuity -

  • Close Paper work
  • CRT use
  • Color vision/perception


  • Conversation
  • Monitoring Equipment
  • Telephone


  • Written Communication
  • Oral Communication

Motor Coordination

  • Equipment Moving
  • Other (describe)Radio frequencies from portable radios/chargers.

Patient Care/Patient Contact Designation - Position facilitates the process that may impact patient access to services.

Sing on Bonus! The Security Officer, Charge Officer, and Security Supervisor role is now eligible for a $1,000 signing bonus. Important Details: Bonuses are paid out in 3 payments: $333 at 30 days of hire, $333 at 6 months of Hire, and $334 at 1-year of hire, this would be prorated for less than Full-Time. To be eligible, you must be a non-BILH employee or a previous eligible employee who returns to BILH after 1 year.  Employee must be in good standing to receive the bonus at the time of payment. Per Diem roles are not eligible. All bonuses are subject to applicable taxes. If you leave Lahey Health & Medical Center before your first anniversary you will pay back the sign-on bonus to Lahey Health & Medical Center. This program is subject to change at any point. Any part-time positions will be pro-rated based off the full-time bonus amount.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Apply Now

Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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