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Chief Nursing Officer- Mount Auburn Hospital

Cambridge, Massachusetts

Organization Facility: Mount Auburn Hospital Category: Nurse Management Job ID: JR37593 Date posted: 11/22/2023
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Reporting to the Hospital President, the Chief Nursing Officer (CNO) is responsible for the strategy. operations and systems designed to ensure patient-focused nursing care of the highest quality. Central to this responsibility is the promotion and enhancement of high-quality nursing practice that is supported through the ongoing professional development, nursing practice innovation and operational excellence. The CNO provides executive leadership in all matters pertaining to nursing leadership, practice, quality, and cost management/revenue enhancements, and ensures that components of the healthcare delivery process contribute to the strategic and operational goals of the Hospital.

Job Description:

Essential Duties & Responsibilities (including but not limited to):

  • The CNO is directly responsible for nursing practice throughout all areas/service lines at Mount Auburn including the emergency department, medical/surgical, critical care, behavioral health, perinatal, peri-operative and both hospital-based and physician group practice ambulatory services.

  • Responsible for the effective selection, development and performance management of staff, both directly and through the Nursing Directors and Managers to ensure the right talent is in place to achieve staff experience, clinical, patient experience, quality and financial goals.

  • The CNO directs a team of Directors and Managers in the delivery of systems and programs designed to promote the efficient and effective delivery of nursing care.  The CNO serves as a mentor and a resource to both the Nursing Directors and Nurse Managers who participate on the various service line teams.  May have direct operational responsibility for one or more nursing areas.

  • The CNO is member of the Senior Leadership Team, and both actively and directly collaborates in the development and ultimate success of the Hospital strategic and operational priorities. The CNO develops and sustains relationships that are built on a high degree of trust, effective communication, collaboration, and mutual respect with all staff. physicians, Board Members, Beth Israel Lahey Health (BILH) colleagues and community members.

  • Ensures that development and continuous evaluation of strategies and systems are designed to promote nursing care of the highest safety and quality, and patient care is grounded in evidence-based practice and that is focused on the needs of patients and their families.

  • Works collaboratively with the Chief Medical Officer and Departments of Quality/Safety and Infection Prevention in the development, implementation, measurement and reporting of quality improvement projects.

  • Provide leadership and guidance in conceptualizing and implementing a philosophy of nursing, which advances the discipline of nursing, facilitates the design/redesign of patient care delivery, builds relationships among constituents both within and outside the nursing division, and promotes education, information sharing, and professional development.

  • Responsible for collaborates with the Sr. Leadership Team, director reports and others in the development and implementation of operating and capital budgets.  Develops and implements ongoing measures/evaluation methods related to all dimensions of performance inclusive of budget and productivity targets.

  • In partnership with Human Resources, ensures the recruitment, retention, development, succession planning for and engagement of patient care team members and leadership.

  • Plays and active leadership role in developing, implementing and monitoring goals that address ethnic and racial disparities, promote an inclusive patient care and workplace environment and ensure the nursing staff team represents the diverse backgrounds of the community that it serves at all levels.

  • Participates in development, education and implementation of technology solutions that supports both clinical and administrative operations, including but not limited to EPIC, Workday, productivity applications.

  • Forges and maintains relationships with BILH,), and identifies opportunities to expand services, create efficiencies, and further advance the relationship. Performs assessments to determine areas for improvement and better collaboration.

  • Partners with the CMO to enhance the care delivery model with a focus on care coordination, patient flow, length of stay, readmission rates, access to care, eliminating harm, capacity management, and quality and efficiency of care.  Implements rapid implementation of best practices understanding what is needed for adaptation by providers and sites of care.

  • Sustains and enhances the shared governance model for nursing to include implementation of a nursing organizational infrastructure that supports this model.

Minimum Qualifications:

  • Bachelor of Science in Nursing Degree with appropriate Master's Degree in Nursing, Business or Health Administration. Doctoral education preferred.

  • Massachusetts Nursing License required.

  • Ten (10) years progressively more responsible executive/director level leadership experience in patient care in an acute care setting.

  • Advanced knowledge of professional nursing practice in an executive or specialty practice area as evidenced through certification (e.g. CENP, NEA-BC, FACHE, etc.) preferred.

  • Epic experience a strong plus and/or a thorough understanding of the Electronic Medical Record system, concepts of clinical informatics, and other advanced health care technologies.

  • A thorough understanding of the health care environment and all applicable laws and regulations.

  • In depth knowledge of system thinking, change leadership, shared governance, matrix reporting, continuous improvement, process improvement, critical thinking, and financial and productivity management.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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