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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

HIM Assistant II

Dedham, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: HIM Operations Job ID: JR44693 Date posted: 02/21/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Coordinates and responds and processes requests for medical information/records.

Job Description:

  • Review requests and identify potential medical/legal cases and notify the Department of Health Care Quality or the Legal department.

  • Respond to Correspondence requests to include acceptance of subpoena/court orders and recording the acceptance into the department Subpoena Log.

  • Screen records consistently for confidential information that is not covered under a general authorization.

  • Reviews all authorizations and check the validity according to hospital policy. Discuss with requester (patients, physicians, government and regulatory agencies, etc.) the proper procedures for obtaining copies of medical records and/or completed medical forms.

  • Work with requester to secure the appropriate consent. Answer questions posed by the requester regarding status of requests for patient information.

  • Direct patients/requesters to specific clinics, ancillary departments, physician office, Radiology, Billing when further medical information is needed that can be provided elsewhere as well as Record requests for Correspondence area.

  • Certify copies of medical records, as delegated by manager, Photocopy requested data and forward to appropriate parties.

  • Discloses information in compliance with center policies, Massachusetts' General laws and Federal Public Health laws.

Preferred Qualification:

*High school diploma or equivalent

*Medical Terminology (preferred)

*Epic experience preferred

*Must be detailed orientated, able to multitask and excellent customer service

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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