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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Enrollment Specialist

Lawrence, Massachusetts

Organization Facility: Beth Israel Lahey Health Behavioral Services Category: Payer Relations Job ID: JR58228 Date posted: 07/31/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Enrollment Specialist - Lawrence CBHC Program

Job Description:

  • Schedule:FT, 40 hrs, Mon-Fri 9-5:30

  • Day 1 Benefits

As a member of the Entry Team, the enrollment specialist serves as one of the first points of contact for individuals seeking services through the Community Behavioral Health Center (CBHC).  The enrollment specialist communicates with the client or designee to obtain the payer eligibility and assign the proper insurance benefits and complete financial documentation.

Responsibilities:

  • Interviews clients or designees to accurately and comprehensively collect client demographic and insurance information and enters into the agency's EHR

  • Scans documents, when applicable, into the electronic system/file

  • For existing clients, verifies client identifier to ensure the correct medial record is retrieved

  • Researches client insurance plan and verifies insurance eligibility

  • Enrolls client into the appropriate program/service in the agency’s EHR

  • Collects co-payments when appropriate and required (?)

  • Answers common, non-clinical / complex questions and escalates questions as appropriate

  • Responsible for transfer of viral client information for shift changes

Qualifications:

  • High School Diploma / GED, a minimum of 1 yr. Experience in a related field; multitasking, time management and strong attention to detail are essential. 

  • Knowledge of billing practices preferred

  • Excellent customer service skills

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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