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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Family Partner

Lawrence, Massachusetts

Organization Facility: Beth Israel Lahey Health Behavioral Services Category: Behavioral Health Job ID: JR45217 Date posted: 02/22/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Evening (United States of America)

Family Partner - Lawrence Community Behavioral Health Clinic (CBHC)

Job Description:

  • Sign on bonus up to $3000 (prorated for part time)

  • Bilingual Candidates Preferred (English and Spanish/Portuguese)

  • Schedule: 40hrs, M-F, 3P-11:30P

Family Partner staff work collaboratively with CBHC Clinicians to respond to youth/families seeking behavioral health crisis services. The family partner provides on-going support to families/caregivers by assisting with navigation of the behavioral health system in person or via telehealth. The Family Partner can support brief interventions that address behavior and safety

The Family Partner’s Responsibilities Are:

1. Support families throughout the treatment and referral process, for the purpose of identifying, assessing, treating and stabilizing the situation. Support the parent/caregiver’s capacity to improve or resolve the youth’s emotional or behavioral needs and strengthen their capacity to parent. 

2. Work one-on-one and maintain regular frequent contact with the parent(s)/caregiver(s) in order to provide education and support throughout the stabilization and referral process. May assist the parent(s)/ caregiver(s) in articulating the youth’s strengths, needs, and goals to external providers to enhance service delivery. 

3. Educate parents/caregivers about how to effectively navigate the child-serving systems for themselves and about the existence of informal/community resources available to them; and facilitate the parent’s/caregiver’s access to these resources. 

4.  Complete timely and accurate documentation to reflect services provided. 

5.  Work with family towards meeting goal(s) established in the discharge plan. 

6.  Provides follow-up and support to families for up to 7 days as assigned. 

7.  Help families identify and secure resources in the community


  • Lived experienced as a parent or caregiver of a child with special needs who has experience navigating behavioral health and family serving systems.

  • High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth; and experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems. 

  • Basic computer skills required. Knowledge of Excel, Intermediate Word, and of electronic medical records desired. 

Schedule: Full Time, M-F, 3pm-11:30pm

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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