Changing health care
to improve quality of
life for all.
Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.
Assistant Program Director Behavioral Health Hospital Team
Lowell, MassachusettsOrganization Facility: Beth Israel Lahey Health Behavioral Services Category: Behavioral Health Job ID: JR31395 Date posted: 09/11/2023
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Work Shift:Day (United States of America)The Assistant Director in collaboration with the Program Director will provide clinical and administrative oversight of clinical staff and interns (when applicable), including participating in staff hiring and performance review, and monitors quality of clinical services to children, adolescents, and/or adults with identified mental health or substance use needs for hospitals served. This position participates in the Administrators-On-Call rotation.
Sign on bonus up to $3000 (pro-rated for part time)
The Assistant Director in collaboration with the Program Director will provide clinical and administrative oversight of clinical staff and interns (when applicable), including participating in staff hiring and performance review, and monitors quality of clinical services to children, adolescents, and/or adults with identified mental health or substance use needs for hospitals served. This position participates in the Administrators-On-Call rotation.
1. Provide clinical supervision to clinicians and/or interns. Continuously assess learning needs of supervisee; develop and implement learning objectives and supervision plan; complete performance reviews as required; participate in hiring and employee management processes.
2. In collaboration with Program Director, prepares, organizes, and facilitates daily huddle for designated hospitals served. Maintain daily tracking spreadsheet, communicate with team members and ensure action items identified are completed.
3. Responsible for ensuring compliance with mandatory hospital reporting requirements such as MABHA and EPIA.
4. Responsible for monitoring and ensuring that supervisee’s paperwork is timely and written in an accurate, legible and concise manner (including proper completion of billing paperwork). Ensures supervisee’s records are in compliance with the organizations methods of Quality Assurance.
5. Responsible for monitoring and supporting supervisee’s on administrative tasks including maintaining productivity expectations.
6. Sets example for staff by consistently presenting self in professional manner.
7. Participates in administrator-on-call rotation.
8. When needed provides direct clinical services via telehealth or in person to individuals, families at hospitals served. Complete all clinical documentation within expected timeframes and in compliance with organization policies. Documentation must meet quality standards established by regulatory bodies and the agency and monitored by the VP of Emergency Services.
9. Monitors monthly productivity expectations for designated team in relation to clinical services provided.
10. Build and maintain effective working relationships with internal, external providers including local CBHC, MCI, and CCS for hospitals served, as well as other regulatory bodies.
11. In collaboration with the Program Director, conduct ongoing review of the clinical program design, suggest and if applicable implement recommendations for improvement for hospital region served.
12. In absence of program director assumes responsibility of program.
13. Other related duties as assigned.
Leadership positions should describe the type and level of supervision exercised over specific job titles.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include supporting the Program Director with interviewing and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Please include the size of the budget managed if this position has budgetary responsibility.
The types of oral and written communications and internal and external interactions that are required in this position can also be included in this section.
Listens and gets clarification when needed; responds well to questions. Writes clearly and informatively. Ability to respond to common inquiries or complaints from consumers, regulatory agencies, or other service providers.
Master’s degree in human services field, four years post-masters experience.
Minimum two years of supervisory experience preferred.
Licensed at the Independent level required, LICSW, LMHC, or Licensed Psychologist in the Commonwealth of MA.
Knowledge of commercial behavioral healthcare practices, evidenced based treatments, managed care principles, provider development and quality improvement concepts is essential. Familiarity with state and local agencies serving the community helpful.
Ability to exercise good judgment clinically, legally and ethically and to consult with supervisor as needed.
Computer literate in standard desktop applications such as Windows, Word, and Excel. Experience with electronic health records preferred.