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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Clinical Supervisor, Hart House

Lowell, Massachusetts

Organization Facility: Beth Israel Lahey Health Behavioral Services Category: Behavioral Health Job ID: JR15381 Date posted: 03/14/2023
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Job Description:

Sign on bonus up to $3000

New, competitive rates

Responsible for the day-to-day clinical oversight of addictions programs to ensure quality patient care that is consistent with regulatory agency standards and evidence-based practices for addiction treatment.  Under the direction of the Program Director and in his/her absence, assumes responsibility for the daily operation of the program.


1. Provides weekly supervision, and crisis consultation as needed, to recovery specialists, counselors, care coordinator including monitoring case load and assigning new clients as appropriate. Assures development of crisis response plan for clients as needed.

2. Reviews all clinical documentation on a quarterly basis to assure full compliance with Federal, State, and Program regulations and stipulations as well as private payors and accreditation if applicable. Oversees Quality Assurance program.

3. Provides regularly scheduled supervision to program clinical staff, reviewing group dynamics and developing strategies to maximize client continuation and compliance. Develops in-service training for clinicians.

4. In collaboration with the VP of Addiction Services and Program Director, conducts ongoing review of the clinical program design and implements recommendations for improvement.

5. Develops new groups for special populations, including HIV/AIDS and domestic violence.

6. Participates in the hiring, training, performance evaluation and scheduling of staff as assigned.

7. Attends and participates internal team meetings as required as well as external stakeholder meetings.

8. Shares in on-call responsibilities for the Program.

9. Performs direct service as needed. 


  • Master's degree in social work, clinical psychology, rehabilitative counseling or a closely related field required. 
  • Two years of supervised substance use disorder counseling experience and at least one year full time equivalent year of clinical experience in a supervisory role required.
  • Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner, an interest and willingness to work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics. Manages difficult or emotional client situations; Responds promptly to client needs and maintains confidentiality.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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