Learn more about working at BayRidge Hospital.
Admission Patient Representative - 24 hours,
Lynn, Massachusetts
Organization Facility: Bay Ridge Hospital Category: Patient Access Job ID: JR36678 Date posted: 11/15/2023When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type:
RegularScheduled Hours:
24Work Shift:
Rotating (United States of America)Job Description:
You will be responsible for completing registration of patients in a behavioral health setting, verifying insurance eligibility, entering insurance authorizations, signing patients in to the hospital, triage of incoming phone calls to the admissions area and providing administrative and clerical support services to management and clinical staff.
Obtaining demographic and insurance information in order to complete patient registration in EPIC
Orienting patients to the inpatient hospital setting and explaining admission process
Complete the admissions process, obtaining patient consent to treatment, explaining legal status and review patient rights
Verifying insurance coverage and documenting insurance verification and authorizations
Assist in maintaining safety in patient area by responding to patient needs and inquiries, keeping patients informed of admission progress and escorting patients to the unit
Provide referral information to patients that do not meet criteria for admission
Offer information, referral & crisis intervention service to persons telephoning or visiting the site
Other duties as assigned.
Qualifications
Minimum HS diploma, Bachelors or Associates degree preferred
Knowledge of electronic medical records, knowledge of behavioral health insurance coverage
Ability to interact with patients and colleagues in a professional manner, good customer service skills, able to multi-task and work in a fast-paced, multi-person office, comfortable with behavioral health patient population
Minimum 1-2 years experience in hospital registration/admission/insurance verification
Fluent in English with ability to communicate well both verbally and in writing
FLSA Status:
Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Why join Beth Israel Lahey Health?
If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.
At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.
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