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Learn more about working at Anna Jaques Hospital.

Office Coordinator-Case Management

Newburyport, Massachusetts

Organization Facility: Anna Jaques Hospital Category: Administrative & Clerical Job ID: JR30908 Date posted: 09/15/2023
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Job Description:


Reporting to the Director of Case Management, the Office Coordinator is an active member of the Case Management team providing administrative support to the Case Management department. This position spends time on clinical units and directly interacts with patients and their families. Greets patients and families in a professional courteous manner at all times. Updates patient information including demographics, insurance updates and making necessary changes.

Accurately records entering post-acute referrals, documents payer authorizations, verifies the presence of health care proxies, researches equipment vendors for post-acute care, and provides documentation to the patients and families under the direction of the case managers.  Tracks and facilitates payments to contracted vendors, orders and coordinates needed office supplies, and supports scheduling department related meetings.


  • High school diploma or equivalent required.

  • A minimum of one year similar experience in a medical administrative role preferred

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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