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Learn more about working at Beth Israel Deaconess Hospital Plymouth

Social Work, Manager

Plymouth, Massachusetts

Organization Facility: Beth Israel Deaconess Hospital Plymouth Category: Care Management / Patient Care Coordination Job ID: JR37261 Date posted: 07/10/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

40hpw; Day Shift

Job Description:

General Description:

The Manager of Social Work will provide social work division leadership and management, including the provision of clinical and administrative supervision to inpatient, emergency department social work staff. This Manager will report to the Director of Transitions of Care. 


  • Define and foster the social work department mission, goals, objectives which support and promote BID Plymouth core values
  • Plan, develop, organize and coordinate the functions of the social work division within the Care Transitions department.
  • Hire and train staff; conduct new staff orientation and performance reviews for all department staff assuring competence and effectiveness in providing care to patients.
  • Work within the Department of Transitions of Care to provide integration between Social work staff and other stake holders to facilitate patient care.
  • Develop and implement policies, procedures, documentation related to social work goals and objectives, comply with all regulatory mandates, and including hospital behavioral health care and other clinical areas in collaboration with nursing, case management, and psychiatry
  • Work collaboratively with Senior Leadership and Department Directors to improve and enhance patient satisfaction goals, quality health care outcomes, and professional staff development/team work
  • Develop strategies and budgetary planning for staffing to meet the needs of the patient population and regulatory requirements
  • Participate and provide social work leadership representation to grant initiatives including but not limited to program development, implementation and performance reporting
  • Work collaboratively with leadership at behavioral health and social service agencies in the community to identify needs, service gaps, best case practice to promote the health and well-being of the Plymouth community
  • Support professional development of Social work staff throughout the organization.
  • Participate in patient evaluation as necessary
  • Work as a member of the leadership of Transitions of Care to facilitate safe transitions and help reduce readmissions


  • Effective verbal and written communication skills and relationship building skills to respectfully engage and communicate with diverse populations, including staff, community collaborators, stakeholders, patients, and families
  • Willingness to provide positive, strength based leadership and to learn and remain flexible in the changing healthcare environment
  • Ability to conceptualize, develop and implement new ideas or systems
  • Ability to exercise sound judgment, discretion, and strict adherence to HIPAA and NASW code of ethics while performing duties
  • Effective management skills including conflict resolution, problem solving, strength based team building, and fostering professional development of staff

Continuous Quality Improvement

  • Identifies, analyzes, and resolves administrative and clinical problems to foster significant improvement in patient care
  • Participates in interdisciplinary continuous quality improvement activities on an ongoing basis
  • Demonstrates a commitment to improving the quality of care provided to patients

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

  • Masters in Social Work from a CSWE accredited program
  • Currently licensed in Massachusetts as an LICSW (without restriction)
  • Experience with providing leadership, working in management, and with program development
  • Experience with clinical and administrative supervision
  • Experience with medical and psychiatric social work; clinical and macro areas of social work practice and policy
  • Experience working with interdisciplinary health care teams


  • Currently licensed in Massachusetts as an LICSW (without restriction)

Physical/Environmental Requirements

  • Work requires reading, writing and checking documents for accuracy, opening attachments and inputting/editing words or data into or from a computer system (Microsoft office, word, excel)
  • The ability to drive  between offices and various meeting locations

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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