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Administrative Associate--Per Diem (as needed)--Inpatient Unit A1--Med/Surg

Winchester, Massachusetts

Organization Facility: Winchester Hospital Category: Administrative / Executive Assistants Job ID: JR4004 Date posted: 11/02/2022
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Per Diem

Scheduled Hours:


Work Shift:

Day (United States of America)

Contributes to the Hospital’s mission by providing clerical support to the patient care units. Keeps the patient care team informed by maintaining accurate and timely electronic medical records. Acts as the unit coordinator as it pertains to non-clinical issues. Provides excellent customer service to patients and family members. Provides administrative support to the unit.

Job Description:


  • Provides administrative support for the unit.

  • Answers phone and responds to questions, directing calls to other team members as appropriate or taking messages.

  • Greets patients and visitors. Answers questions, signs forms and/or directs the individual or questions as appropriate to ensure efficient unit flow and patient/family member satisfaction.

  • Processes physician and other orders utilizing electronic medical record and manual orders.  Monitors orders and notifies nursing staff promptly of pertinent issues.  Questions unclear orders and seeks clarification from the nursing and medical staff.

  • Receives admittance information. Begins the patient placement process and ensures the room is available for the patient. 

  • Maintains accurate and complete medical charts including forms necessary for daily use.  Copies and faxes paperwork as necessary.

  • Pages and contacts physicians for consults.  Schedules tests and other diagnostic services with other hospital departments and off-site providers.  Arranges ambulances and transport services.  Follows through on orders for medical equipment and other non-medication needs.

  • Prepares patient record for discharge.  Reviews medical record and advises nursing staff if forms are needed prior to discharge.  

  • Prioritizes functions based on emergency situations.

  • Completes administrative tasks which may include but is not limited to data entry, letter typing, and spreadsheet creation..

  • Maintains an adequate inventory of non-medical supplies. Oversees office equipment.


*High School diploma required.

*At least one year of previous work experience in an administrative support role.

*Knowledge of basic medical terminology is preferred.

*Basic computer knowledge.

*Excellent communication and customer service skills.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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