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Clinical & Admin Associate (Per Diem), Med/Surge A1

Winchester, Massachusetts

Organization Facility: Winchester Hospital Category: Technician Job ID: JR592 Date posted: 11/14/2022
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Per Diem

Scheduled Hours:


Work Shift:

Rotating (United States of America)

Contributes to the Hospital’s mission by providing both clinical and administrative assistance on the unit. The clinical assistance involves performing basic procedures necessary to provide for the care, comfort and safety of patients. The administrative support involves keeping the patient care team informed by maintaining accurate and timely electronic medical records and acting as the unit coordinator as it pertains to non-clinical issues. This dual role staff position will have an impact on quality of care and patient satisfaction by providing for their physical and emotional needs and on patient and family member satisfaction by fielding requests and information to the patient care team and family members, providing the administrative support to ensure expedient patient throughput and acting as a central resource of the patient medical record.

Job Description:



•            High School Diploma or G.E.D.

•            Must have/be one of the following:

•            Certified Nursing Assistant

•            Nursing student with completion of one medical-surgical clinical rotation

•            Three months clinical care experience  

Preferred:  At least one year of previous work experience in an administrative support role.


•            For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team

•            Basic computer knowledge.

•            Excellent communication and customer service skills.


Preferred: Certified Nursing Assistant                                



Clinical Associate

  • Provides quality and safe patient care utilizing compassion, empathy, and respect.

  • Welcomes and orients patients, family members and significant others to the environment.

  • Contributes to meeting the patient’s physical, emotional, cultural, and spiritual needs.

  • Observes patients and reports findings and/or concerns to nurses in a timely manner.

  • Promptly responds to call lights to ensure patient safety and satisfaction

  • Assists with activities of daily living

  • Makes occupied and unoccupied beds

  • Assists in transporting patients, beds, supplies and equipment

  • Collects, labels, and transports specimens

  • Retrieves and signs out blood products

  • Accurately performs point of care testing

  • Obtains vital signs and weights

  • Maintains accurate intake and output measurements

  • Removes Foley catheters and saline locks

  • Performs EKGs

  • Maintains a clean and safe work environment

  • Sets up/breaks down rooms, ensuring expedient turnaround time.

  • Documents accurately and legibly

  • Informs patients and family members throughout the patients’ experience.

  • Communicates effectively with the healthcare team  

  • Minimizes preventable harm events and consistently executes the infection control protocols.

  • Maintains clean and safe work environment

  • Maintains appropriate supplies addressing inventory issues in a timely manner.

  • Functions effectively in patient crisis situations and utilizes emergency resources. 

  • Assists in preparation of patient for transport.

Administrative Associate:

  • Provides administrative support for the unit.

  • Answers phone and responds to questions, directing calls to other team members and/or taking messages.

  • Greets patients and visitors.

  • Processes physician and other orders utilizing the electronic medical record and manual orders. 

  • Monitors orders and notifies nursing staff promptly of pertinent issues

  • Receives admittance information. Commences patient placement process and ensures the room is available.

  • Maintains accurate and complete medical charts. 

  • Copies and faxes paperwork as necessary.

  • Pages and contacts physicians for consults.  Schedules tests and other diagnostic services with other hospital departments and off-site providers. 

  • Arranges ambulances and transport services.  Follows through on orders for medical equipment and other non-medication needs.

  • Prepares patient record for discharge. 

  • Reviews medical record and advises the nursing staff if forms are needed prior to discharge.  .

  • Prioritizes functions based on emergency situations

  • Maintains adequate inventory of non-medical supplies. Oversees office equipment and addresses equipment problems.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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