When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Reporting to the Clinic Manager, this multi-functional position is primarily responsible for administrative tasks associated with insurance verification and obtaining insurance authorizations necessary for pre-registration and scheduling of appointments and procedures. Must also be a certified Medical Assistant and will be required to float and cover as needed in the clinical setting to meet patient care needs.
Job Description:
Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system.
Are you ready to become a part of our dynamic team?
Essential Responsibilities
- Collects/verifies accurate demographic and insurance information ensuring effective reimbursement
- Identifies all possible payers for services; ensures coordination of benefits and arranges for financial counseling if needed.
- Verifies patient eligibility and benefits. Coordinates referrals/authorizations for services.
- Pre-registers patients and may schedule upcoming appointments.
- Acts as a liaison between the hospital, patient, physician offices and payers.
- Documents patient accounts completely and accurately.
- Submits billing information and documentation as required for appropriate reimbursement. Follows up on all denials.
- Works collaboratively with other departments to ensure a smooth workflow throughout the organization.
- Maintains open and courteous communication and telephone skills with patients and family members, patient representatives, providers and co-workers.
- Responsible for obtaining updated insurance guidelines to meet billing requirements. Attends offsite training as indicated.
- Responsible for data entry, audits, and creates and generates reports as requested.
- Readily assists in maintaining staffing levels by covering for other staff as needed. Must maintain all clinical competencies as required for a Medical Assistant.
- Other duties as assigned.
Job Requirements
Education
- High School Diploma or equivalent.
Experience
- Medical office experience (1yr) preferred as a Medical Assistant
- Minimum 1yr experience associated work with health insurance and third-party reimbursement.
Required Licenses/Certifications
- Current Medical Assistant Certification and/or completion of a Medical Assistant certification program
- BLS
Functional Demands
Physical Demands
- Prolonged sitting; use of computer; telephone and/or headset
- Able to assist patients with ambulation and transfer to exam table.
Work Environment
- Maintain a professional appearance and demeanor at all times in a fast-paced medical office setting.
Benefits working at Anna Jaques Hospital:
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Tuition Reimbursement
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Career Development and Opportunities
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Free On-Site Parking
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Discounts/Savings on various businesses.
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Health and Wellness activities
Apply today and learn more!
Pay Range:
$22.05 – $29.68
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
