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Patient Coordinator Level I- New England Baptist Hospital

Boston, Massachusetts

Organization Facility: New England Baptist Hospital Category: Patient Access Job ID: JR45598 Date posted: 03/21/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

PATIENT COORD I

Job Description:

PATIENT COORDINATOR I

The Patient Coordinator I is responsible for patient visit coordination tasks, scheduling and patient pre-registration for the NEBH Spine Center.
1. Responsible for scheduling outpatient appointments according to scheduling protocol.
2. Communicates clearly and appropriately with patients, while demonstrating respect, courtesy, and sensitivity
3. Responsible for pre-registration of patients, patient interviews, and updating the hospital computer system with accurate information. Interviews patients by phone to obtain all required information for hospital records and billing system
4. Answering telephones/voicemail, scheduling, changing, and canceling appointments in a professional and timely manner
5. Assists with in-person patient registration and check out on a rotational/as needed basis
6. Preparing admission paperwork for the next business day
7. Schedule/Fax testing and procedures for patients as necessary
Prior experience in medical scheduling or medical office administrative work preferred. Prior experience with obtaining or coordinating referrals or prior authorizations for treatment preferred.
High school diploma or equivalent required.

Monday-Thursday 8:30-5, Friday 8-4:30 - could adjust based on facility needs

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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