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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Executive Director, HR Business Partner

Cambridge, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: Human Resources Generalist Job ID: JR44778 Date posted: 02/28/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Executive Director, Human Resources Business Partner (HRBP) reports to the Vice President Business Partner (VPBP) for Mount Auburn Hospital). Located in Cambridge, this is an on site position, supporting BILH and Mount Auburn Hospital Human Resources.

Job Description:

  • Drives critical human capital initiatives and associated business results. Leads activities and ensures successful achievement of objectives related to employee engagement, workforce management, performance management, Impacts overall business performance and employee engagement by providing strategic, creative, and collaborative leadership across the Medical Center. Further, this role proactively diagnoses issues and opportunities and takes necessary action to bring timely resolution. Works closely with the VPBP on a variety of HR operational, day-to-day priorities.
  • Partners in the planning process to ensure strategic plans drive business results. Contributes to the development of people strategies that support a high performing culture, business strategies and objectives, and help to drive business and organizational performance through a positive employee engagement and experiences.
  • Support and influence key operational and strategic decisions. Provides input to HR Centers of Excellence (COEs) regarding specific functional strategies, programs, and practices to ensure that they meet business needs.
  • Serves as an advocate for business leaders and managers. Participates in the interview and selection process as needed to ensure consistent quality of leadership. Applies best diversity and inclusive practices to promote inclusive hiring and promotions. Leads talent assessment and development discussions leveraging program, approach, and template guidelines provided by HR COEs.
  • Coach leaders on change management strategies and resistance management techniques in accordance with the BILH change management methodology. Create strategies to identify and overcome barriers (e.g., by facilitating meetings/conversations to identify root-cause issues of change blockers and coaching managers on appropriate tactics to mitigate or overcome issues). Develops and implements plans to ensure exceptional results from change initiatives. Identifies where inconsistent communications or messaging may appear and aligns communication plan with company strategy to ensure expected results.
  • Advises and counsels leaders on all employment/employee relations matters, ensuring consistency with policies and practices. Assists with investigations and corrective action decisions. May investigates issues related to working conditions, disciplinary actions or other. Uses knowledge of federal and state laws, policies and practices to advise leadership and ensure compliance. Keeps VP of Human Resources aware of employee relations issues and seeks guidance on complex matters. Reviews potential legal issues with VP of HR and consults with Legal counsel, when warranted. Prepares requested documentation and participates in matters, as requested by counsel.
  • Partners with organizational leadership and Total Rewards COE to ensure pay programs are in alignment, are budgeted, planned for and executed in an efficient and timely manner..
  • Ensures departmental policies, processes, procedures and outcomes are Joint Commission compliant. Participates as Human Resources lead in Joint Commission, CMS and DPH surveys.
  • Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: 6-10

Required Qualifications:

Bachelor's degree in HR Business required. Master's degree preferred.

More than 10 years related work experience required in Minimum of 5 years Human Resources generalist experience across multiple disciplines (e.g., workforce planning; talent acquisition; career development) while interpreting and applying HR policies, procedures, programs and processes and 1-3 years supervisory/management experience required Build strong, cross-functional relationships that involves and engages leaders and teams at all levels at the local hospital and throughout the system operations.

Foster a strong commitment to diversity, inclusion and anti-racism.

Have knowledge of the HR functions and associated HR policies, approaches, and environmental constraints, as well as relevant HR laws and regulations. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications: SPHR or SHRM-SP. Experience with Workday HRM. Certification in change management certification (PROSCI or Certified Change Management Professional- CCMP Experience as a HRBP in a healthcare academic environment.


Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.

Problem Solving: Ability to address problems that are broad, complex and abstract, often involving system-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.

Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.

Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.

Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the system and across functional areas. Results have implications for the management and operations of multiple areas of the organization.

Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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