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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Director, Productivity Management

Charlestown, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: Business Operations Job ID: JR48631 Date posted: 04/02/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

The Director, Productivity Management is a member of the Beth Israel Lahey Health (BILH) system Services Finance team, reporting directly to the Executive Director, Finance and Performance Improvement. Under the direction of the executive director, this position is responsible for the daily oversight, management, and direction of productivity and benchmarking activities for the hospitals and system services departments. They are responsible for designing, implementing, and evaluating strategies and initiatives to improve the organization's productivity. They collaborate with leaders, managers, and employees to identify and address productivity issues, and cultivate a culture of continuous improvement.

Job Description:

Essential Duties & Responsibilities including but not limited to: 
1.    Collaborates with department and service-line leaders to proactively identify short and long-term productivity goals and develop action plans that lead to improved financial and operational performance. Develops solutions that are feasible, cost-effective and acceptable to the present stakeholders. Periodically monitors progress towards process improvement goals. (essential) 
2.    Develops productivity programs (Laborlytics) to enhance processes, workflows, systems and tools. 
3.    Fosters an environment that encourages innovation and continuous improvement among all employees staying abreast of industry best practices and benchmark against leading organizations. 
4.    Possesses subject matter expertise in finance and productivity systems. Utilizes experience to train department leaders on financial impact of clinical and operational decisions. (essential) 
5.    Conducts financial assessments on an ongoing basis to anticipate challenges and identify opportunities for financial improvement via service-line growth, revenue cycle improvements, and expense reduction initiatives. Perform assessments, analytical research and support including, but not limited to: root-cause analyses, cost/benefit analyses, and financial projection for departments (essential) 
6.    Oversees and performs quantitative analyses to inform decision-making and monitor progress against goals. Demonstrates a high level of personal and professional integrity. Possesses a strong work ethic with the ability to take initiative, as well as work collaboratively and contribute to a positive team environment. (essential) 
7.    Works with high degree of independence, while possessing strong judgment as to when to escalate concerns to leadership. Demonstrates a commitment to ongoing learning. (essential) 
8.    Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 2-3 Indirect Reports: None 
9.    Assists in planning, monitoring and/or managing budget in functional area of department. 


Organizational Requirements:
•    Maintains strict adherence to the Beth Israel Lahey Health Confidentiality Policy.
•    Incorporates Beth Israel Lahey Health Guiding Principles, Mission Statement, and Goals into daily activities.  
•    Complies with all Beth Israel Lahey Health Policies. Complies with behavioral expectations of the department and Beth Israel Lahey Health.
•    Maintains courteous and effective interactions with colleagues and patients.
•    Demonstrates an understanding of the job description, performance expectations, and competency assessment.
•    Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
•    Participates in departmental and/or interdepartmental quality improvement activities
•    Participates in and completes Mandatory Education
•    Performs all other duties as needed or directed to meet the needs of the department


Minimum Qualifications: 
Education:    Bachelor's degree in Accounting or Business required. Master's degree in Business Administration or equivalent industry training and experience preferred. 


Licensure, Certification & Registration:    None


Experience:     3-5 years related work experience required in a health care setting and 1-3 years supervisory/management experience required  


Skills, Knowledge & Abilities:
1.    Able to work independently and handle multiple priorities.
2.    Understands context of assignments and tasks and able to be flexible and adaptable to changing roles & priorities.
3.    Ability to establish and maintain effective working relationships with facility staff and community.
4.    Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.


Preferred Qualifications & Skills:
1.    Lean six-sigma certification. 
2.    Membership in ACHE or HFMA.

FLSA Status:

Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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