Open position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

The EHR Application Analyst I performs a variety of duties related to the information technology applications. Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization. The EHR Application Analyst I must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality.

Job Description:

1.Defines, documents, builds and maintains EHR application content.

2.Follows functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.

3.Completes assigned projects and meets deadlines under the direction and supervision of the Team Leader and/or manager.

4.Escalate any issues that may adversely impact deliverables.

5.Achieve and maintain required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.

6.Acts as a liaison between IT, customers and/or vendors. Participates in meetings with all operational areas using the software application.

7.Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.

8.Performs all other duties as needed or directed to meet the needs of the department and/or customer.

9.Provides on call / after hours support as required.


Required Qualifications:
1. High School diploma or GED required. Bachelor's degree preferred.

2. 0-1 years related work experience required in Direct experience in Electronic Health Record implementation and support. In lieu of direct experience 0-2 years of operational experience utilizing the applicable Electronic Health Records' applications or graduate of an accredited college program.

3.Direct experience in Electronic Health Record implementation and support. In lieu of direct experience minimum 0-2 years of operational experience utilizing the applicable Electronic Health Records' applications or graduate of an accredited college program.

4.Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.

5.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies:
1. Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

2. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

3. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

6. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.

7. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

8. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.


Social/Environmental Requirements:
1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.

2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.

3. No substantial exposure to adverse environmental conditions

4. Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department

Sensory Requirements: Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity Less than 3 feet, Conversation, Telephone.

Physical Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally. This job requires constant sitting, Keyboard use.

FLSA Status:

Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled