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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

IT Principal Trainer I

Charlestown, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: Clinical Information Systems Job ID: JR32611 Date posted: 09/26/2023
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

Based in Charlestown, the IT Principal Trainer I has a remote or hybrid work model.

Under the guidance of the EHR Training Manager, the Principal Trainer I (PT 1) leads all elements of training creation: planning, design, development, and implementation for designated application(s) in the EHR program. The PT1 will also coordinates ongoing training projects to increase system adoption and user efficiency.

Job Description:

Responsibilities:

1. Responsible for all elements of training creation: curriculum planning & design, development, and implementation for designated application(s)/programs for BILH enterprise utilizing best practices.

2. Assist in developing training strategy for designated application(s) and projects.

3. Develop training requirements for Super Users, and end users for designated application(s) including proficiency testing and post training support if needed.

4. Collaborate with and provide direction to Credentialed Trainers (CTs) associated with application and programs to ensure outstanding content creation, deployment, and delivery. (eLearning, web-based training, video, demonstrations, tip sheets, and blended learning,).

5. Responsible for understanding technical and clinical workflows of designated applications.

6. Build, test, and maintain the training environment. Creates and maintains highly-organized functional specification documents for the training environments and validates their content. Completes thorough testing of all build in training environments prior to their utilization in training.

7. Assist in developing the criteria used to assess learners’ performance.

8. Performs other duties as assigned.

Required Qualifications:

1. Bachelor’s Degree in a related field.

2. Certification in 1 IT application obtained within first 90 days of hire if required.

3. 1 - 3 years. Experience with adult education, instructional design, curriculum delivery, education/teaching and/or healthcare, clinical or operational experience. 

Preferred Qualifications:

1. Bachelor’s Degree in computer science/information systems, healthcare, business, education, or equivalent.

FLSA Status:

Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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