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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Executive Assistant - Primary Care Operations

Needham, Massachusetts

Organization Facility: Beth Israel Lahey Health Primary Care Category: Administrative / Executive Assistants Job ID: JR50516 Date posted: 04/24/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

APG Executive Assistant

This role is the majority remote with some minor in-person engagements as arranged by the team.

Job Description:

Job Summary: Provides complex administrative support and oversees projects in support of an executive. Independently initiates, organizes, and implements systems and procedures to efficiently manage special projects, reports and presentation preparations.

Essential Responsibilities:

Represents Executive to high level internal and external constituents. Answers policy questions and determines appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility and potential cost or organizational repercussions. Establishes and maintains influential and strategic relationships at all levels of the organization.

Gathers information on behalf of Executive, researches and writes memos, letters, and reports which are often complex in nature, utilizing independent judgment

Coordinates meetings with community leaders, government agencies, legal and consulting firms; provides them with information of a sensitive nature; must use discretion and judgment in responding to questions and determining issues on BIDHC access.

Generates reports determining appropriate data inclusion and output criteria; reviews for validity and accuracy of information and data.

Manages on-line appointment schedule, coordinates arrangements for multiple meetings, and maintains files for easy access to background material for daily schedule. Coordinates complex travel arrangements for meetings and preparation of materials for presentations.


Required Qualifications:

Associate's degree required. Bachelor's degree preferred.

5-8 years related work experience required.

Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.


Competencies:

Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.


Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

FLSA Status:

Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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