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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Home Health Scheduler

Woburn, Massachusetts

Organization Facility: Beth Israel Lahey Health at Home Category: Staffing / Scheduling Job ID: JR46016 Date posted: 03/11/2024
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

Job Description:

What You’ll Do: 

The Home Health Scheduler coordinates schedules between employees and patients and works with the clinical team to ensure patients are scheduled based on need and physician ordered frequency.  Review staff schedules on a daily basis and notify the clinical manager of scheduling volume concerns. Provide administrative support functions as needed by the clinical teams.

More Specifically:

  • Coordinate schedules between employees and patients, acting as a liaison between employees, patients, and administration in regard to new schedules or scheduling changes.
  • Provide administrative support and assistance to the clinical team as needed including answering incoming calls, taking accurate messages, follow up communication, and running reports as needed.
  • Accept referrals from Intake and assigns to a case manager.
  • Complete and maintain the scheduling for professional and paraprofessional staff on an ongoing basis by tracking and reviewing field staff daily schedules, notifying the manager of under/over scheduling for individuals and assisting with preparation of weekend scheduling.
  • Assist with the preparation of clinical on-call schedules in conjunction with the other employees. 
  • Other related duties as requested or assigned.

What You’ll Need:

  • High school graduate or GED.
  • Experience in office administration required; healthcare setting preferred.
  • Excellent customer service and interpersonal skills including telephone etiquette.
  • Experience with healthcare/EMR software is preferred.
  • Computer literacy with a working knowledge of Microsoft Office is required.

What You’ll Get:

  • A highly competitive pay rate & benefits package, including generous paid time off (PTO), 403(b) retirement plan, and tuition reimbursement program.
  • A highly inclusive, diverse team that values the input of all staff to provide excellent patient care.

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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