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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Director, Medication Access Services

Westwood, Massachusetts

Organization Facility: BILH Pharmacy Category: Pharmacy Job ID: JR77133 Date posted: 05/19/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description Summary:

The Director, Pharmacy Medication Access Services will work directly with the Vice President, Pharmacy Business Operations and will be responsible for all aspects of development and integration of pharmacy hub services for BILH.

This individual will be responsible for the leadership and direction of current pharmacy services such as the medication renewal center, medication authorization and access, patient outreach, and other pharmacy hub services.
This position will need to be able to execute a wide variety of pharmacy and operational tasks.

Job Description:

  • Plans, develops, coordinates and implements all activities related to integrated pharmacy services.
  • Responsible of the oversight and direction of the medication renewal center, pharmacy medication authorization and access team, patient outreach and other pharmacy hub services.
  • Creates processes and improvements to optimize current BILH pharmacy operations.
  • Develops programs to integrate and support specialty and retail pharmacy business within the system.
  • Responsible for assisting in strategic planning and development.
  • Provides audit reports to leadership team in regards to business analytics and productivity.
  • Collaborates with hospital(s) department to integrate pharmacy operations, and has the ability to triage and lead team through enigmatic situations.
  • Evaluates retail and specialty pharmacy operations to maintain continuity of success and growth.
  • Plans, reviews and optimizes workflows within the pharmacies, ensures the proper work flow of intakes distribution through departments, and schedule and delegates work load amongst team members.

Required Qualifications:

1.    Bachelor's degree in Pharmacy required. Doctoral degree  in Pharmacy preferred.

2.    License Massachusetts Pharmacist required.

3.    8-10 years related work experience required.

4. 3-5 years  management experience required.

5.    Understanding of insurance and adjudication processes.

6.    Experience working with payors  in contracting.

7.    Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

1.    Completion of ASHP accredited PGY1 Health System Residency.

2.    Advanced degree in business management (i.e. MBA, MHA).

3.    340B Pharmacy experience.

4. Contracting experience.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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