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EMS Liaison- Full Time days, multi campus

Beverly, Massachusetts

Organization Facility: Addison Gilbert Hospital Category: Emergency Services Job ID: JR79532 Date posted: 06/30/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Beverly, Addison Gilbert, and Anna Jaques Hospitals, in the Northshore market, provide emergency medical services (EMS) through their Emergency Department (ED) and also through the Beverly Fire Department's EMS division. We have an EMS Liaison role that will cover all three hospitals.

Duties/Responsibilities

  • Collaborate, meet with, and provide ongoing feedback to EMS agency representatives and hospital leaders to address any performance improvement needs, complaint investigations, and resolution.
  • Promote and maintain positive community relations by initiating and maintaining relationships with various state and local municipality offices and acting as a liaison for any EMS-related activities.
  • Serve as a liaison between Northeast Health and Anna Jaques Hospitals and EMS while establishing and maintaining open communication between Administration, Emergency Department staff, Physicians, and Ambulance Services.
  • Schedule, organize, and coordinate Morbidity & Mortality and CME sessions for EMS providers in collaboration with the Affiliate Hospital Medical Director to assess relevant educational topics.
  • Keep current with rules and regulations that govern the operation of Emergency Medical Services at both the federal and local levels. Serve as a knowledgeable resource of current and proposed EMS changes nationally and regionally for MA.
  • Participate and attend regional EMS meetings as a representative of Northeast Health and Anna Jaques Hospitals
  • Hosts ­­­­­­­­­north market area EMS Committee meets quarterly with EMS service Directors and Fire Chiefs.
  • EMS representative to local and regional public committees.
  • Updates Ambulance Service licenses/ drug licenses on file with the pharmacy and a current list of each EMS service's employees.
  • Participates in review and revision of hospital policies.
  • Responsible for auditing EMS run sheets and collecting quality and statistical data consistent with standards and protocols, particularly with patients in whom ALS services were provided.
  • Collaborates with EMS Medical Director to ensure remedial training opportunities and skill maintenance.
  • Review High Acuity Low Occurrence (HALO) transfers out of Beverly and Addison Gilbert Hospitals, in collaboration with affiliated Private Ambulance Services.
  • Assist in coordinating medical transports out of Beverly and Addison Gilbert Hospitals.
  • Review and approve ambulance costs and invoice submission for transfers out of Beverly, Addison, and Anna Jaques Hospitals.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Qualifications:

  • 5 years prior clinical experience in emergency services
  • Excellent interpersonal and communication skills
  • Prove ability to organize multiple, complex tasks
  • Prove ability to function independently with minimal supervision
  • Computer and database management skills

Education Required

  • Bachelors Preferred

Registration/Certification

  • Current Licensure as EMT-Paramedic
  • BLS, ACLS & PALS certification

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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