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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Part-time Receptionist

Beverly, Massachusetts

Organization Facility: The Herrick House Category: Administrative / Executive Assistants Job ID: JR71575 Date posted: 02/14/2025
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Job Type: Regular

Time Type: Part time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Welcome to The Herrick House, part of Beth Israel Lahey Health Continuing Care. Our teams of nurses, aides, food service, and environmental service employees work to create an environment that supports the physical, mental, emotional, and spiritual needs of our residents along with their families.

Position Summary:
Represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public. Responsible for meeting and greeting all visitors to the residence and directing them to the appropriate person/area. Directs all incoming phone calls to the appropriate party and performs other clerical duties such as filing, typing, mail sorting, etc.

Job Description:

Front Desk Responsibilities

1. Handles all incoming telephone calls in a professional and courteous manner

2. Directs calls to the appropriate person/department

3. Greets guests and visitors in a professional and courteous manner

4. Directs guests and visitors to the appropriate person/department

5. Coordinates front desk activities

6. Communicates with co-workers either verbally, through the communication log book, and email

7. Maintains the front desk in a neat and orderly manner

8. Ability to respond calmly in emergency situations

9. Responds to resident requests in a kind and courteous manner

10. Ensures new employees receive employee name tag on orientation day

11. Sorts mail as needed

12. Directs all mail forwarding to appropriate address

13. Checks levels and fills (if needed) paper in copier, fax machine and printer

14. Contacts vendor for copy machine/fax machine issues

15. Supports The Herrick House Executive Director and management team as directed

16. Completes new resident welcome packets

17. Assists the Director of Business Services with special projects as assigned 18. Assists the Director of Business Services with billing, inputting data into the billing system, cash receipts, etc.

19. Handles the timely process of resident rate increases

20. Performs similar and other related duties as required

Filing Responsibilities

1. Files all check requests and vendor invoices

2. Conducts periodic review of vendor files ensuring invoices are being filed in correct folders as directed

3. Files appropriate documentation in order in each of the residents’ financial folders

4. Conducts periodic reviews of the residents’ financial files ensuring all documentation is being filed in the correct areas as directed

Cash Deposits/Receipts

1. Monitors petty cash balance held at reception desk

2. Maintains and posts guest meal tickets

3. Takes direction from Director of Business Services in completing the process of cash deposits

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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