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Registration & Scheduling Specialist, 40 hours/week, day shift

Beverly, Massachusetts

Organization Facility: Lahey Hospital and Medical Center Category: Staffing / Scheduling Job ID: JR62001 Date posted: 11/04/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

As the first contact at the Practice, the Registration & Scheduling Coordinator is responsible for providing prompt, efficient, customer-focused service to patients and their families as well as colleagues and other individuals that we service in the Community Group Practices 100% of the time. Primary responsibilities include answering the telephone, taking messages or routing calls, scheduling and confirming office visit appointments and ancillary tests using the computer system or by telephone, encountering patients/visitors at the site and generating managed care referrals.

Six months computer experience. One year clerical or clinical experience working in a physician office or health care facility or three years working in a customer service capacity in a non-healthcare environment.

High School diploma or equivalent. Completion of a medical secretarial program or equivalent education and experience.

Excellent communication skills required to interact with patients and visitors.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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