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Learn more about working at New England Baptist Hospital

Medical Assistant

Boston, Massachusetts

Organization Facility: New England Baptist Hospital Category: Technician Job ID: JR80688 Date posted: 09/04/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Beth Israel Lahey Health and New England Baptist Hospital are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization's WE CARE values which can be reviewed here Our Values.

Under the direction of the Physician, the Medical Assistant performs a variety of patient care and technical duties to support the work of the Physician and to facilitate delivery of care and education to patients. The Medical Assistant works closely with the professional staff to provide care and diagnostic testing for adult patients.

Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to):

·Escorts patients to exam rooms and provides direct patient care.

·Prepares patient exam rooms to ensure they are ready for patients and doctors. Keeps the exam rooms stocked with supplies needed to perform patient assessments. Responsible for keeping exam rooms clean and compliant with regulatory standards.

·Performs diagnostic testing which may include but is not limited to, urine collection, phlebotomy, EKG, etc., as ordered.

·Records vital signs and assists Physician with patient exams. Enters all data into electronic health record.

·Complies with all Managed Care and Quality requirements (required vitals, e-prescribing, etc).

·Reports all pertinent observations to Physician, Office Manager, Director, or other health team member.

·Coordinates surgical bookings, ancillary testing, prior authorizations and consultations as necessary.

·Follows up with patients on test results, rx refills, and assists with patient education

·Functions as a liaison between the patient and their family and the health care team.

·Performs other related duties as required. Supports front desk duties as needed (mail, fax inbox, phones, check in, co-pay collection, etc.)

QUALIFICATIONS:

·High School graduate or equivalent

·HeartSaver or BLS Certification from the American Heart Association (preferred) or American Red Cross

PREFERRED EDUCATION:

·Medical Assistant Certification

MINIMUM EXPERIENCE:

·1-3 years of experience

OTHER REQUIREMENTS:

·Consistently promote a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in the organization's WE CARE values.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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