Career Opportunities

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary: In collaboration with the Program Director, manages and administers the medical education programs of the department including the medical residency program, clinical fellowship programs, medical student clerkships, and Harvard Medical School continuing medical education programs.

The Department of Anesthesia, Critical Care and Pain Medicine provides a full range of leading-edge anesthesia services in all operating rooms, intensive care units, obstetric, and non-surgical procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center, Boston. Our first commitment is to provide compassionate, world-class care to all our patients. We are one of the top academic anesthesia departments in the US in clinical anesthesia and research and, as a Harvard Medical School affiliated hospital, our educational programs are among the best in the country. The department is internationally recognized for both clinical care and research. Our renowned research program produces innovative work that is making major strides in improving patient care in anesthesia, critical care, pain and headache treatment. We also have advanced innovative technologies in the field, including 3-D imaging and guided ultrasound to provide minimally-invasive, safe care for the most successful outcomes.

Our department continues to grow and thrive in a culture of respect that supports the professional development and personal well-being of our staff. In addition, we have a strong commitment to Diversity, Equity and Inclusion and actively seek a diverse workforce that celebrates and honors the many cultures and perspectives represented by our staff.

This position is 100% onsite.

Job Description:

Essential Responsibilities:

1. Assesses the needs for computerized systems, human resource allocation, budgetary requirements and appropriate documentation systems for the undergraduate, graduate, and postgraduate programs. Participates in strategic administrative program planning.
2. Develops and maintains personnel files and databases for current residents, fellows and alumni. Maintains records of requirements for regulatory agencies, BIDMC's fellowship programs, program site visits and accreditation.
3. Maintains and applies knowledge of hospital policies including, HR, Quality Assurance, Medical Records, and Legal departments as they relate to medical education programs.
4. Ensures that residents and fellows obtain a mandatory state license and provides copies to affiliated/integrated institutions. Obtains appropriate malpractice insurance coverage through the hospital for each resident and fellow. Processes resident loan deferments and acts as liaison in processing Resident/Fellow Visas.
5. Manages and directs the workload of office staff in support of the goals and objectives of the department's education programs. Recommends activities for staff training and development.
6. Manages program expenditures according to accounting and department policies. Recommends capital funding requests for future programmatic needs.
7. Maintains clinic logs for residents and coordinates monthly rotation evaluations. Ensures coordination and documentation of attendance at all educational conferences sponsored by the department. Coordinates orientation, special events and graduation activities.
8. Maintains active alumni files; develops and maintains the alumni database.
9. Oversees the application and interview process for the department's training programs. Ensures timely, accurate processing of applications through ERAS (Electronic Residency Application Service), maintenance of database and paper files, and production of required reports and statistics.
10. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None


11. Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:

1. Bachelor's degree required.
2. 3-5 years related work experience required and 0-1 years supervisory/management experience required
3. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

1. Experience in health care setting.
2. Experience in adult education, medical education, program planning and coordination.

Competencies:

1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
3. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.
4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled