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Patient Safety Coordinator/Risk Manager

Boston, Massachusetts

Organization Facility: Beth Israel Deaconess Medical Center Category: Patient Safety Job ID: JR79975 Date posted: 07/30/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Reporting to the Director of Patient Safety, Risk Management and Patient Relations, the Patient Safety Coordinator/Risk Manager designs, develops, and implements patient safety activities to meet the requirements of the BIDMC Patient Care Assessment Program, MA Department of Public Health, MA Board of Registration in Medicine, The Joint Commission for the Accreditation of Healthcare Organizations, CMS Conditions of Participation, and other regulatory requirements. The Patient Safety Coordinator/Risk Manager collaborates closely with multidisciplinary hospital staff across the care continuum to promote a Just Culture and High Reliability Organization (HRO).

Job Description:

Primary Responsibilities:

The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.

Maintains current knowledge of BRM, DPH, JCAHO and other regulatory standards and regulations and disseminates information to the appropriate individuals. Identifies accidental injuries and near-miss accidents through review of data received through the BIDMC Incident Reporting System.

Attends Morbidity and Mortality conferences for assigned clinical areas, as well as other meetings where patient safety issues are discussed. Via the incident reporting system, attendance at M&Ms as well communication with all levels of staff, identifies adverse events which require intensive review.

Facilitates intensive review of significant adverse events. Completes documentation of all such reviews. Analyzes data utilizing informal or formal analytical methodology such as Root Cause Analysis and Failure Mode and Effects Analysis. Recommends specific actions to eliminate or mitigate the risk of patient harm.

Recommends process improvements. Collaborating with medical staff and hospital leadership, develops and assists in the implementation of action plans. Works in close collaboration with QI Directors, nursing, and administrative leaders for assigned clinical departments.

Provides staff support for the following committees: QI Directors, PCA Committee. Completes external reports as required under state regulation or JCAHO rules for assigned clinical departments. Responds to DPH, BRM, JCAHO, and QIO (MassPRO). Provides patient safety consultation for inquiries from physicians, nurses, or other healthcare practitioners.

Required Qualifications:

1. Bachelor's degree in Nursing or other health profession required. Master's degree in Nursing preferred.

2. License Registered Nurse required.

3. 5-8 years related work experience required. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web based applications.

4. May produce complex documents, perform analysis, and maintain databases.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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