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Project Coordinator, Patient Care Services

Boston, Massachusetts

Organization Facility: Beth Israel Deaconess Medical Center Category: Project Management Job ID: JR73025 Date posted: 03/28/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Project Coordinator will support the Patient Care Services Department at Beth Israel Deaconess Medical Center in Boston, MA. The incumbent may work one day remotely once established in the role.

Job Description:

Coordinates and documents multiple projects for a department or division.

Essential Responsibilities:

  • Maintains and modifies project plan documentation and staffing requirements for multiple projects.

  • Schedules and coordinates project team meetings. Prepares agendas, materials, presentations and necessary equipment. Records and distributes minutes or notes and follow up actions. Follows up with team members to ensure actions are completed according to timeline.

  • Compiles data and prepares regular and ad hoc reports and presentations. Distributes project reports and documents as directed. Monitors and tracks project documents and finances. Maintains project document files and records in accordance with established procedures.

  • Tracks and reports on project status and progress, identifies and resolves obstacles to ensure that project is on track with determined timelines. Acts as a liaison and resource for multidisciplinary team members. Communicates to client groups and stakeholders and responds to requests for data and information.

  • Collaborates with project manager and team to identify and schedule project deliverables, milestones, and outcomes.

Required Qualifications:

  • High School diploma required; Associate's degree preferred.

  • Minimum of 1-3 years related work experience required.

  • Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

  • Basic knowledge of program/project management tools, techniques and methodology.

Competencies:

  • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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