Career Opportunities

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Transplant Financial Coordinator will support the Hematology Oncology Department with responsibilities that include obtaining insurance authorization for Bone Marrow Transplant and CAR-T Therapy.

This is a full-time opportunity working at Beth Israel Deaconess Medical Center in Boston, MA.

Job Description:

The primary functions of the Financial Administrator include obtaining insurance authorization for transplant surgery, ensuring that authorizations for all patients on the transplant waiting list are up to date in order to insure payment to hospital and surgeons for all transplant surgeries, and processing invoices for deceased donor organs. The financial coordinator collaborates with the hospital finance department to ensure that all appropriate transplant costs are entered in the Medicare Cost Report. Works closely with nurse coordinators, social workers, doctors and registration staff.

Essential Responsibilities:

• Maintains updated authorizations for all transplant patients to ensure payment to hospital and professional fees. Retrieves clinical data from medical record to submit to insurance company.
• Participates in weekly team meetings to be aware of new patient evaluations and change of status on wait list.
• Ensures patient registration is entered accurately and according to CMS rules for payment of transplant and live donor services.
• Reviews all hospital facility charges and professional fees to ensure payment by appropriate entity; hospital or transplant.
• Works collaboratively with transplant social workers to help patients understand insurance coverage for transplants.

Required Qualifications:

• High School diploma or GED required. Bachelor's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

• Experience in a hospital with registration, referral management or billing is preferred. Experience with transplant is preferred but not required. The position works very closely with transplant nurses, physicians and surgeons.

Competencies:

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled