Career Opportunities

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Responsibilities:

-Coordinates the scheduling for surgical and endoscopy patient procedures and services. Calls patients and relays surgical times and pre-operative information.

-Reviews every surgery scheduled by all surgical departments and makes sure all criteria is met to ensure patient safety.

- Assists every surgeon to meet their requested needs not excluding creating orders for inpatient surgeries.

-Assists all department OR schedulers to meet their requested needs.

- Meets with OR Nursing and Anesthesia to review several days of OR schedules and update them with changes, add-ons and cancellations.

-Communicates any system or process changes to all surgical departments.

-Checks OR privileges for new surgeons to BILH.

-Experience with Epic EHR preferred.

Essential Responsibilities including but not limited to:

1.    Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. Schedules patients for procedures; testing, nuclear medicine, mammography, intraop ultrasounds, interpreters, intraop monitoring, follow up and wait list process. Create orders for inpatient surgeries. Notify department schedulers and surgeons via email of scheduled procedures.

2.    Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 

3.    Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 

4.    Acts as liaison to with internal departments and external resources and agencies. 

5.    Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 

6.    Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 

7.    Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures 

Required Qualifications:
•    High School diploma or GED required.
•    3-5 years surgery scheduling work experience.
•    Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled