Skip to main content

Career Opportunities

With us, you're more than the job you do

Search Jobs Close

Search Jobs

Learn more about working at Lahey Hospital and Medical Center

Speciality Billing coordinator

Burlington, Massachusetts

Organization Facility: Lahey Hospital and Medical Center Category: Billing, Collections, & Patient Financial Services Job ID: JR81113 Date posted: 08/11/2025
Apply Now

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the managerial oversight of the Manager of Customer Service and Director of Executive – International Health the Specialty Billing Coordinator serves as a primary point of contact for Executive clients and International payers of LHMC.
The PFS Coordinator’s overall responsibility is to manage the Client Account Services, Revenue and Payments for both departments. This includes but is not limited to, registration, estimates, collections for self-pay services, account initiation and coordination, claims submission, fee schedule maintenance, denials and customer service for hospital and professional billing.

Essential Responsibilities include:
Overseeing AR for International and Executive Client Accounts, this includes:
• Works closely with Revenue Cycle Team to ensure accurate compliant claim submissions, denial management and AR follow up for both hospital and professional charges.
• Analyzes outstanding account receivable and credits and ensures that these are maintained at the levels expected by Revenue Cycle Leadership.
• Analyze reimbursement to insure accurate payments
• Work with clinical leadership as needed to coordinate client accounts and services.
• Responds to Payer requests relative to reimbursement issues, rejections, and or billing problems.
• Establishes and maintains effective working relationships with Lahey revenue cycle, clinical departments and administrative leadership in regards to the Executive and International Client Billing.
• Providing estimates for clients within the International Department and ensuring collection of payments. This includes collections for the Health Safety Net surcharge which is mandated under The State of Massachusetts.
• Interacts with designated Government agencies (International accounts) and company personal (Executive Health) to ensure compliance with federal and local regulations, timely payments and management of AR.
• Works with leadership in regards to internal policy and procedures to ensure optimized efficiency.
• Communicate with clinical and revenue leadership regarding analysis of services and discovered issues resulting in denials, or process improvements needed for workflow.
• Works as liaison to the Executive Client companies and the International patients regarding complex billing issues that may need escalation to the appropriate management team with LHMC.
• Works closely with Revenue Cycle Analyst team to optimize the use of Epic and increase efficiency.

Job Description:

Minimum Qualifications:

Education: Bachelor degree. In the absence of a Bachelor’s degree, 6 years of experience over and above the experience requirement listed below.

Licensure, Certification & Registration: Experience: Five years experience in a Patient Financial Services organization. Three years supervisory experience in a Patient Financial Services organization, or four years in a Lead position within Patient Financial Services organization of similar size and scope.

Skills, Knowledge & Abilities: Comprehensive understanding and knowledge of the Center for Medicare and Medicaid Services (CMS) coding, billing and compliance requirements. Working knowledge of patient financial services activities including the HCPCS coding system, the ICD-9 coding system, revenue, claims, denials and collection practices. Must have a high level of analytical skill, process improvement abilities, problem solving skills and ability to manage a large work force within a large healthcare environment. Computer skills to include use of complex revenue cycle systems, Microsoft, and other basic computer skills are a requirement. Excellent verbal and written communication skills required. Presentation Skills required.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Apply Now

Related Jobs

View All of Our Available Opportunities

See where you could be working

Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

View All Opportunities

Haven't found what you're looking for?
Sign up for our job alerts.

Join our Talent Community and be the first to know about our job openings.

Interested InSelect a job category from the list of options. Finally, click "Add" to create your job alert.

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from Beth Israel Lahey Health.

Already a member?