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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Health Information Management Analyst

Cambridge, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: HIM Operations Job ID: JR82771 Date posted: 09/10/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the Manager of Health Information Management, the Health Information Management Analyst performs deficiency analysis related to the EMR system. This position will also assign medical record deficiencies and will serve as a liaison between Health Information Management (HIM) and clinicians in support of optimizing the EMR workflow associated with deficiency assignment and basket management.

On-site position at Mount Auburn Hospital; remote work is possible once the candidate is fully trained.

Job Description:

Essential Duties & Responsibilities including but not limited to:

1. Completes the analysis of the medical records within the work queues.

2. Scans discharge paperwork that is received from the medical floors with 98% accuracy.

3. Ensures the accuracy of patient information scanned into the patient's chart.

4. Verifies that all scans are legible and clear.

5. Accurately analyzes records for documentation requirements per Joint Commission, CMS, DPH regulations, and Medical Staff Bylaws and department procedures.

6. Assigns deficiencies requiring completion to the appropriate physician within Epic.

7. Ensures the accuracy of the assignment of deficiencies. Average of 7-10 charts per hour for inpatients and 10-12 per hour for outpatients.

8. Keeps current with documentation regulations/requirements and assists physicians as needed when questions arise regarding documentation requirements.

9. Works collaboratively with physicians to resolve any discrepancies with regard to deficiency assignment.

10. Adds all record deficiencies into Epic using the Deficiency Detective resource with 100% accuracy.

11. Ensures instances of incorrect physician assignment for a deficiency are less than 1%.

12. Completes the declined deficiency work queue, reassigning declined orders to the correct provider after investigating the patient's chart.

13. Completes the unassigned analysis work queue, ensuring this work queue is completed daily.

14. Collects 100% of discharge paperwork from patient care areas, including any hardcopy medical records, based on the information from the list of discharges.

15. Runs and works the chartless deficiencies.

16. Runs the NE analyst pool report and assigns the deficiency to the correct provider.

17. Verifies that the completed deficiencies are done accurately.

18. Investigates and adds deficiencies as needed for coding.

19. Assist physicians as necessary, attaching to their in-basket.

20. Other duties as assigned.

Minimum Qualifications:

Education: High school education or equivalent.

Licensure, Certification & Registration: N/A

Experience:

· Three years' experience in a medical record department.

· Prior Epic experience desirable

Skills, Knowledge & Abilities:

· Knowledge of deficiency analysis

· Medical terminology

· Knowledge of medical records content and management

· Working knowledge of the EMR, either through experience or education, including experience working with structured data and database management · Knowledge of laws and regulations pertaining to health information and patient confidentiality

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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