Learn more about working at Mount Auburn Hospital
Lead Medical Assistant, Mount Auburn Hematology/Oncology
Cambridge, Massachusetts
Organization Facility: Mount Auburn Hospital Category: Technician Job ID: JR76010 Date posted: 04/16/2025Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
About the RoleAre you an experienced Medical Assistant looking to step into a leadership role while staying hands-on in patient care? Join our collaborative team at Mount Auburn Hospital, where your skills and passion for helping others will make a difference every day.
As the Lead Medical Assistant, you’ll play a key role in supporting daily operations, mentoring team members, and delivering excellent care. You’ll be a steady presence on the floor — someone others can rely on to keep things moving and make patients feel welcome, safe, and well cared for.
About the Practice
Mount Auburn Hematology/Oncology is a growing and collaborative practice made up of physicians, advanced practice providers, nurses, and support staff, all working together to deliver exceptional care. The team treats a wide range of diagnoses—from the time of diagnosis through survivorship—with a strong focus on GI, pulmonary, genitourinary, and breast cancers. Patients also benefit from access to preventive medicine through the High-Risk Cancer Genetics and Prevention Program, which uses advanced radiology monitoring and surveillance.
The team works closely with specialties such as radiation oncology and the BIDMC Infusion Clinic, and partners with the philanthropy-funded Herzstein Wellness Center. Staff and patients alike have access to integrative therapies including complementary massage, acupuncture, and yoga, supporting a holistic approach to care and wellness.
Why Mount Auburn?
Mount Auburn Hospital offers the best of both worlds — the warmth and familiarity of a community hospital, combined with the resources, innovation, and career growth opportunities of a leading academic medical center. You’ll be part of a close-knit care team where everyone knows your name, yet connected to the broader Beth Israel Lahey Health system, with access to tools, training, and system-wide support to help you grow your career.
Job Description:
What You’ll Do
• Support and guide Medical Assistants, externs, and non-licensed staff across one or more practices
• Lead by example in delivering high-quality, compassionate care
• Partner with providers and practice managers to ensure efficient patient flow
• Perform intake tasks including vitals, documentation in Epic, and patient prep
• Deliver hands-on clinical care: EKGs, injections, phlebotomy, dressing changes, assisting with in-office procedures
• Maintain exam rooms, equipment, and inventory
• Track referrals, test results, and consults, ensuring follow-up is complete
• Communicate with patients and providers, return calls, and provide test results
• Actively contribute to process improvement and team training
What You’ll Bring
• 2–3 years of experience as a Medical Assistant
• Demonstrated proficiency in phlebotomy and broad clinical skills
• Ability to train, support, and lead other team members
• One of the following: MA Certificate, Associate’s in Medical Assisting, EMT training, nursing student with clinical rotation, or related background
• CPR certification
• Comfort with EMRs (Epic experience a plus)
• Strong communication and customer service skills
Why You’ll Love Working Here
• Wellness perks like free on-site massages and staff wellness programming
• A supportive, team-oriented environment where your voice matters
• Opportunities to grow your leadership and clinical skills
• Part of Beth Israel Lahey Health, with access to system-wide learning and development resources
• A mission-driven organization that values compassion, teamwork, and excellence
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Related Jobs
-
-
-
-
-
Check out Benefits at BILH
Discover the outstanding BILH benefits that await you, encompassing competitive compensation packages, healthcare coverage, and a range of wellness programs designed to support your overall well-being.
-
-
-
-
-
-
-
-
Learn more about Nursing at BILH
Explore the diverse and rewarding nursing opportunities at BILH, where you can make a meaningful impact on patient care while growing your skills in a supportive and innovative healthcare environment.
-
-
New Grad and Newly Licensed Nursing Program
As new grad or newly licensed RN, explore the rotational programs at our hospitals.
-
Learn more about Nursing at BILH
Explore the diverse and rewarding nursing opportunities at BILH, where you can make a meaningful impact on patient care while growing your skills in a supportive and innovative healthcare environment.
-
Explore Upcoming Events
Stay informed and engaged by exploring the upcoming BILH events, where you'll have the opportunity to connect with colleagues, expand your professional network, and gain insights into the latest advancements and trends in healthcare.
-
Learn more about Operating Room roles at BILH
Explore the many Operating Room nurse and surgical tech opportunities at BILH, where you can make a meaningful impact on patient care while growing your skills in a supportive and innovative healthcare environment.
-
Explore open positions within our Radiology Team at BILH!
Beth Israel Lahey Health has multiple opportunities to join the Radiology team. Join a work place that strives for excellence!
-
-
Our Allied Health Team
Learn more about Allied Health job opportunities
-
Job Opportunities: Woburn, MA
Learn more about job opportunities at BILH in the Woburn, Massachusetts area
-
Why join Beth Israel Lahey Health?
If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.
At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.
View All Opportunities
