Skip to main content

Open position

Start a new chapter in your career

Search Jobs Close

Search Jobs

Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

IT Principal Trainer 2-Remote

Charlestown, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: Information Technology (IT) Job ID: JR85107 Date posted: 10/14/2025
Apply Now

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the EHR Training Manager, the IT Principal Trainer 2 leads all elements of training, planning, design, development, and implementation for designated application(s) in the EHR program. The IT Principal Trainer 2 will independently work closely with their application team(s) to understand workflows that have been designed and the major points to stress in training. The IT Principal Trainer 2 will be responsible for creating and maintaining training environments, customizing training materials and builds, and testing in the training environment. The Principal Trainer II is responsible for training additional classroom trainers, super users, and new hires and providing golive support.

Job Description:

Essential Duties & Responsibilities including but not limited to: 
1.    Responsible for all elements of training creation: curriculum design, lesson planning, test patient/user development, and implementation for designated application(s)/programs for BILH enterprise while meeting established goals.
2.    Develop training strategy for designated application(s) and projects.
3.    Design and coordinate training tasks outlined in the training project plan
4.    Collaborate with and provide direction to Credentialed Trainers associated with applications and programs.
5.    Responsible for understanding workflows of designated applications.
6.    Build, test, and maintain the training environment. Creates and maintains functional specification documents for the training environment and validates the content. Completes thorough testing of all builds in a training environment prior to its utilization in training.
7.    Determine and develop the criteria used to assess learners’ performance.
8.    Apply instructional design theories, practices, and methods.
9.    Train end users, super users, and additional classroom trainers on assigned applications/projects.
10.    Design, develop, and incorporate appropriate training modalities including but not limited to instructor-led training, eLearning, web-based training, video, demonstrations, tip sheets, and blended learning.
11.    Identify and advocate for innovative learning solutions that meet user’s needs.
12.    Participate in the development of additional support/training for EUs based on user data obtained from Epic.
13.    Mentor new Principal Trainer’s.
14.    Performs other duties as assigned.

Minimum Qualifications: 
Education: Bachelor’s Degree in a related field.
Licensure, Certification & Registration:    Certification in two or more Epic EHR applications/ additional certification obtained within first 90 days of hire if required.
Experience:    3 - 5 years of Epic EHR instructional design and MST build experience with two or more Epic applications.
Skills, Knowledge & Abilities:    
Preferred Qualifications & Skills:
    Bachelor’s Degree in computer science/information systems, healthcare, business, education, or equivalent.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Apply Now

Featured Jobs

View All of Our Available Opportunities

See where you could be working

Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

View All Opportunities

Haven't found what you're looking for?
Sign up for our job alerts.

Join our Talent Community and be the first to know about our job openings.

Interested InSelect a job category from the list of options. Finally, click "Add" to create your job alert.

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from Beth Israel Lahey Health.

Already a member?