Changing health care
to improve quality of
life for all.
Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.
Manager Analytics and Quality Programs- Remote
Charlestown, Massachusetts
Organization Facility: Beth Israel Lahey Health - Non Executive Category: Information Technology (IT) Job ID: JR85463 Date posted: 10/08/2025Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
This role oversees the Program Management function for the Enterprise Data and Analytics group and works closely with the leaders in the Data and Analytics team. The individual in this role will ensure that the Data Program and all its components are operating at the top of the license. This leader is also responsible for implementing the right tools and processes for the team to enable management reporting and KPIs for the group. It will cultivate management-level partnerships to ensure key stakeholder groups are well served by the ASC/ABP function, that value is being delivered and measured, that robust relationships are being formed, and that organizational data literacy increases over time. This role requires advanced relationship-building and program management skills, with proven leadership and teamwork abilities, able to manage priorities and drive results in highly matrixed environments via the right program management and agile tools.Job Description:
Essential Duties & Responsibilities including but not limited to:
1. Designs and executes the data program function using Agile framework. Mentors and onboard the technical teams on to the sprint cycles.
2. Helps the Analytics Business Partners in spinning up the squads as per the user stories and tracks the execution of the stories from initiation to completion.
3. Ensure status reporting both at the team level and for executive consumption.
4. Owns and oversees the governance framework related to Data and Analytics workstreams. Help Leads team in continuous automation and improvement of processes.
5. Provides assistance and collaboration to other teams, ensuring that all technologies and teams work effectively together to implement and improve products and processes.
6. Develops strong partnerships with partners and third-party vendors in developing and maintaining service level agreements, ongoing management of service level compliance, and assist in driving the support knowledge base.
7. Prioritizes projects and features, stakeholder management, and tracking of commitments.
8. Guides the team to make sound operations decisions while improving stability, reliability, and security.
9. Establishes an environment that stimulates innovation and creativity and maximizes patient and provider experience.
10. Creates and publishes project management templates, workflows and status reports for executive consumption demonstrating a clear tracking of each data streams within the Analytics functions.
11. Has the responsibility to lead and support Managers and Directors in developing and improving operations to create optimal performance levels.
12. Assists in planning, monitoring, and/or managing the budget in the functional area of the department.
Minimum Qualifications:
Education:
- High School diploma or GED is required. A Bachelor’s degree is preferred.
Experience:
- 5-8 years of related work experience is required, with 2-3 years in program management and 1 year of supervisory/management experience.
- Healthcare experience
Skills, Knowledge & Abilities:
- Knowledge of Agile framework
- Knowledge of product development and support
- Advanced technical computer skills as required for technical support specific to function area and related systems.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
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If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.
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