Open position

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Beth Israel Lahey Health (BILH) aims to transform care delivery by dismantling barriers to equitable health outcomes and become the premier health system to attract, retain and develop diverse talent. The Health Equity Program Manager will contribute to achieving this vision through partnership with local senior leadership and business leaders to reduce health disparities, structural barriers to health and to improve outcomes for BIPOC, LGBTQIA+ and other underrepresented communities. The Health Equity Program Manager plays a leadership role in establishing strategic direction and integration across a large and highly complex delivery system, responsible for successful prioritization, design and execution of system improvements and programs that achieve local goals, in alignment with BILH’s Health Equity and quality goals.

The Health Equity Program Manager will work with hospital leaders on the successful implementation of a portfolio of projects and initiatives to include the 1115 MassHealth Waiver, the Joint Commission Health Equity Certification program, CMS, and payer contractual requirements.

In addition to local responsibilities, the Health Equity Program Manager will also champion select system-wide DEI initiatives and have access to a robust infrastructure and DEI resources to advance the local efforts. This would entail working with local entities on the development and implementation of DEI capabilities, using BILH’s DEI Capabilities Development Framework, which includes initiatives across workforce, health equity, and supplier diversity.

Reporting and Key Relationships: The Health Equity Program Manager will report to the BILH Vice President of Health Equity with a dotted line to the hospital health equity leader within the designated hospitals.

Job Description:

• Leads the implementation of health equity priorities, data standards, disparity analysis, interventions, and outcomes measurement.
• Supports the development and implementation of BILH’s health equity strategy and ensures that health equity is integrated across the organization’s policies, programs, protocols, and services.
• Collaborates in a cross-functional team to identify policies, strategies, and/or programs to advance health equity and racial justice through BILH driven initiatives and programs.
• Designs, leads, and manages various projects and initiatives that require broad organizational support and input from multiple stakeholders.
• Oversees the performance of quantitative analysis to support the implementation and monitoring of health equity initiatives as well as coordination and of tracking and reporting of milestones and synergy realization.
• Maintains detailed project documentation including meeting minutes, action items, work plans, issues lists, and risk management plans.

Required Qualifications:

• Master's degree in health care, business administration, Public Health, or a quality related health care field.
• 2-4 of progressively responsible roles leading health equity, population health management, quality improvement initiatives, and/or public health efforts.
• Strong knowledge of the regulatory requirements and submissions associated with the Mass. Executive Office of Health and Human. Services, National Commission for Quality Assurance, and Center for Medicaid and Medicare Services.
• In-depth knowledge of public health, social determinants of health, structural racism and other systemic barriers that contribute to health inequities and experience embedding equity into policies and procedures.
• Proven history of engaging communities of color, groups, and communities that have been socially and economically marginalized.
• Demonstrated excellent interpersonal, oral, and written communications skills.
• Demonstrated strong project management skills.
• Proficiency with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint, OneNote, Teams).
• Excellent analytical skills and ability to synthesize data from multiple sources into crisp, compelling, and sound analysis.

Preferred Qualifications

• Experience working with NCQA, Centers for Medicare and Medicaid Services (CMS), and other state and federal regulatory and accreditation requirements.
• Experience implementing grants to meet budgetary and programmatic goals.
• Experience with using population and program data to inform strategic and programmatic decisions.
• Innovative thinker, with a track record for translating strategic thinking into action plans and results.

Competencies:

• Ability to manage multiple projects, meet deadlines and adjust to changes in company policies, procedures and priorities.
• Ability to effectively present information and respond to inquiries from employees, senior management and regulatory agencies.
• Ability to make decisions guided by general instruction and practices requiring some interpretation.  
• Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observations, knowledge and skills based on general precedents. Make problem-solving recommendations of moderate complexity and importance.
•  Ability to follow precedents and procedures.  May set priorities and organize work within general guidelines.  Seek assistance when confronted with difficult and/or unpredictable situations.  Supervisor/manager will monitor work progress.
• Ability to communicate clearly and effectively in written English with internal and external stakeholders.
• Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.  Results may affect the operations of one or more departments.
• Ability to provide a high level of customer service and staff training to meet department standards and expectations. 
• Ability to be accountable for delivering high-quality work and act with a clear sense of ownership.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled