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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Quality and Safety Project Manager

Charlestown, Massachusetts

Organization Facility: Beth Israel Lahey Health - Non Executive Category: Risk Quality and Safety Job ID: JR64829 Date posted: 12/09/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Quality and Safety Project Manager will play an integral in the Beth Israel Lahey Health (BILH) system Office of the Chief Quality Officer by; managing and enhancing software platforms and analytic tools that ensure high quality, safe, patient centered care, developing and maintaining processes for documenting and sharing best practices across the system, and identifying and project managing initiatives aimed at reducing gaps in quality, safety or patient experience.

Job Description:

Essential Duties & Responsibilities including but not limited to:

1. Experience developing and running reports and administration of safety and outcome software platforms and analytic tools like: Rl Datix (Safety Event Reporting), Vizient (Patient Outcome and Utilization) and Press Ganey (Patient Experience)

2. Works with BILH Quality & Safety leaders and user groups to establish policies and standards for measurement and reporting from safety reporting, patient outcome, and patient experience platforms.

3. Works closely with BILH Quality & Safety leaders to ensure organization wide sharing, deployment and alignment of best practices to drive and achieve goals

4. Utilize a data driven approach to identifying improvement opportunities areas across the BILH System

5. Work with BILH Quality & Safety leaders on initiatives to address gaps in quality, safety & patient experience.

6. Works with BILH Patient Experience leaders to establish a system approach to improving the patient experience

7. Works with BILH Quality & Safety leaders on initiatives aimed at meeting system quality and safety goals

8. Project manage a number of different initiatives within the BILH Office of the Chief Quality Officer portfolio

Minimum Qualifications:

Bachelor's degree required. Master’s preferred.

5-7 years related work experience required.

Strong ability to analyze and visualize raw data to provide meaningful insights.

Knowledge of hospital and ambulatory quality, safety, and patient experience measures and concepts.

Familiarity with healthcare quality, safety, and reputational bodies like CMS, MassHealth, Leapfrog

Project management skills required to ensure initiatives stay on track and meet goals

Experience with healthcare improvement theory and tools like lean, six sigma or PDSA.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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