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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Evening/Weekend Receptionist

Danvers, Massachusetts

Organization Facility: Beth Israel Lahey Health Behavioral Services Category: Administrative / Executive Assistants Job ID: JR64107 Date posted: 12/20/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Evening (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

The Addictions Treatment Services division with Beth Israel Lahey Health Behavioral Services (BILHBS) consists of a variety of residential programs and detox facilities that serve individuals who seek recovery from addiction and mental health issues. All clients are treated with dignity, respect, and the belief that everyone has the ability to grow when they are provided support, education and direction. 

The Receptionist position is a unique opportunity for a customer service focused individual who wants to make a difference in the addiction treatment field by ensuring seamless access to services and acting as the first impression of the organization.

  • Benefits that start day-1!

  • Schedule: Full Time (30 Hours) - Friday: 3p-10:30p, Saturday: 7a-10:30p, Sunday: 3p-10:30p

The Receptionist’s Responsibilities Are:

  • Answers switchboard, directing calls and taking messages as appropriate

  • Process Notice of Admissions Arrivals and obtain authorizations from a variety of insurance carriers and complete disenrollment’s of clients from treatment.

  • Completes Post Discharge Contact Calls to clients with follow up from treatment.

  • Greets visitors and notifies appropriate staff of their arrival.

  • Notifies manager or nurse on duty of any issues or emergencies in the waiting area.

  • Responsible for handling clients’ drop offs from friends and family members following proper procedure.

  • Responsible for direct client care as needed

  • Additional related duties as assigned.

 Qualifications:

  • High school diploma or general education degree (GED) required.

  • A minimum of 6 months’ experience in a related field is preferred.

  • Experience with Excel, Word, and electronic health records preferred.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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