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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Intake Associate

Exeter, New Hampshire

Organization Facility: Beth Israel Lahey Health at Home Category: Administrative / Executive Assistants Job ID: JR77566 Date posted: 05/16/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

What You’ll Do:

The Intake Associate works in a supportive role to the Intake department and other management personnel as assigned. This role assists in various administrative clerical functions and in the processing of demographics for EMR charts, active patient orders and communication with other departments regarding patient status changes/updates.

More Specifically:

· Provides superior customer service to internal and external clients, customers and patients.

· Handle a variety of telephone calls from referral sources, patients, and MD offices.

· Communicates with clinicians and staff on behalf of the Intake Department or other management personnel as assigned.

· Coordinates projects and special events as needed.

· Performs general office duties, such as faxing, copying, answering telephones, etc.

· May perform receptionist duties as needed.

· Train other Administrative Associates as needed.

· Orients new staff to office equipment and procedures.

· Participates on agency committees as needed.

· Performs other related duties as required.

What You’ll Need:

● High school graduate required; Associates degree in healthcare related field or business is preferred.

● 1-2 years’ experience working in a medical setting (MD office, Urgent Care) as a Medical Assistant or a Medical Secretary is strongly preferred.

● Strong computer skills, with experience using Outlook and Excel, are required. Experience using EPIC is a plus.

What You’ll Get:

· A highly competitive pay rate & benefits package, including generous PTO, 403(b), and tuition

· A highly inclusive, diverse team that values the input of all staff to provide excellent patient care

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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