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Practice Manager Cardiology

Gloucester, Massachusetts

Organization Facility: Addison Gilbert Hospital Category: Clinic Management Job ID: JR80928 Date posted: 08/05/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Reporting to and in collaboration with the Director of Site Operations,
the Primary Care Practice Manager is responsible for all day-to-day
operational and managerial duties associated with the successful
oversight of a high-volume, multi-provider Primary Care practice.
The Primary Care Practice Manager works with operational and
clinical leaders to create an environment of outstanding medical care
and service to its patients and will serve as a resource to enhance
operational efficiencies. S/he will inspire trust, promote collegial
dialogue and support a diverse collaborative culture.
The Primary Care Practice Manager will have responsibility for the
development of staff through coaching, communicating both positive
and constructive feedback, timely and accurate performance
evaluations and the creation of learning opportunities.

Job Description:

Essential Duties & Responsibilities including but not limited to:  

  • Follow corporate and practice policies and procedures

  • Work with Director, Site Operations/Practice Administrator to develop annual budgets and demonstrate cost effectiveness during budget preparation

  • Accurately executes established payroll procedures, including time cards and timekeeping systems utilization.  

  • Respond to patient inquires.

  • Coordinate maintenance, repair and cleaning of the practice. Monitor professional physical appearance of building and office space and address if deficient.  

  • Supervise work performance of the staff to ensure adherence to established standards.  

  • Review work performance and make decisions for pay increases, promotions, transfers and other human resource actions.  

  • Train new staff regarding department policies and procedures.  

  • Orient colleagues that are new to area or new to the performance of specific tasks.  

  • Establish work schedules and assign staff to specified areas of the department.

  • Counsel, discipline and recommend discharge as necessary. Determine if retraining is necessary.

  • Communicate with Director of Practice Operations or Practice Manager on a regular basis to evaluate practice operations.  

  • Act as a liaison between support staff and providers.  

  • Monitor and address staffing issues to insure appropriate coverage to support patient flow.  Develop and monitor provider weekly schedules, on-call schedules.

  • Support front office staff and provide coverage as needed in administrative or clinical areas (as defined by established policy and protocol) provide back-up coverage during staff shortages, during crisis situations and for evaluation.  

  • Conduct regular meetings with medical staff and support staff to insure consistent and timely flow of communication.  

  • Maintain responsibility for petty cash; reconcile petty cash fund.

  • Control supply ordering/receiving and inventory for office. (Including clerical, medical, furniture and equipment needs within specified guidelines).

  • Participate in and successfully complete Mandatory Education.

Requirements/Qualifications:

  • A Bachelor’s or advanced degree is preferred  

  • Demonstrated management skills  

  • Two years of leadership experience in a physician office in a provider setting  

  • Strong knowledge of electronic medical record systems  

  • Strong overall computer skills

  • Knowledge of third party billing and coding requirements, Superior ability to communicate with all levels of staff and the provider community


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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