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Changing health care
to improve quality of
life for all.

Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.

Administrative Assistant - Central Triage

Haverhill, Massachusetts

Organization Facility: Beth Israel Lahey Health Behavioral Services Category: Administrative / Executive Assistants Job ID: JR80842 Date posted: 08/11/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Central Triage Administrative Assistant remotely performs a wide range of administrative and support activities for programs within the Emergency Services Division including Central Triage, Hospital Team North and South, and the Jail Diversion Program to facilitate efficient operation.

Job Description:

  • 40 Hours, Mon-Fri, days

  • This position is currently on-site in Lawrence, MA. A remote schedule will be available starting in November.

  • Benefits that start day-1!

Essential Functions/Key Responsibilities:

  • Maintains an efficient tracking system of required information for various process / procedures directly related to the operation of the program.

  • Knowledge of or ability to learn diverse programing, departments and the procedures that are required to support each of them.

  • Generates appropriate reports for managers / supervisors.

  • Coordinates communication within the division to ensure staff receives all pertinent information.

  • Preparation and processing of bi-weekly payroll for the Division. Comprehension and understanding of portal for time submission and understanding of payroll guidelines for the Division.

  • Preparation of accounts payable invoices for Program Directors in the division to sign and submits to the Accounts Payable Department when complete.

  • Completes monthly scheduling for the division including management of time off requests and approvals through supervisors. Ensures proper staffing patterns are maintained and offered to staff as needed.

  • Assists managers and supervisors with special projects.

  • While working remotely is responsible for maintaining a strong internet connection and a quiet and confidential space for meetings.

  • Other related duties as assigned.

Qualifications & Education:

  • High School Diploma / GED, a minimum of 1 year experience in a related field; multitasking, time management and strong attention to detail are essential.

  • Ability to work independently or on a team with other professionals.

  • Standard office administrative practices and procedures, including the use of standard office equipment; computer applications; Excel and Word, knowledge of electronic health records a plus; ability to utilize technology in order to manage reports, spreadsheets, etc.

  • Techniques for dealing effectively with the public and staff, in person, virtually, and over the telephone.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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