Changing health care
to improve quality of
life for all.
Beth Israel Lahey Health’s roots in providing top-quality health care date back nearly a century. We're fully committed to ensuring our patients receive the care they deserve. As a leading healthcare provider throughout New England, we aim to change the current state of health care for the better and make lasting improvements that guarantee access to our services.
Medical Patient Counselor (On-site Milton)
Milton, Massachusetts
Organization Facility: Beth Israel Lahey Health - Non Executive Category: Billing, Collections, & Patient Financial Services Job ID: JR63780 Date posted: 12/09/2024Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Under the general supervision of the Director Patient Access Servicescollect, review and maintain proper documentation for all Mass Health/HSN(uncompensated care) applicants. Determine action to be taken, such as write-offs, to categories of Bad Debt and Free Care
CAC (Certified Application Counselor) required
*Responsible for the proper maintenance of Uncompensated Care information. *Responsible for reviewing accounts and contacting patients regarding outstanding balances and assisting with applying for insurance.
* Maintain proper confidentiality compliance and perform all duties in a professional and customer friendly manner.
Job Description:
DUTIES & RESPONSIBILITIES:
Maintain a working knowledge of Credit and Collections Policies and Procedures, and automated procedures, functions and reports. Maintain current knowledge of regulations relating to MassHealth, HSN(Uncompensated Care), 501R Federal Assistance Policy and Bad Debt.
Contact patients to attempt to set up payment plans or settlements of accounts.
Employee maintains competencies (position specific and hospital-wide) required for the specific patient population served.
Perform all duties in accordance with safety and other laws, rules, and regulations as set forth by appropriate regulatory and government agencies and in accordance with established department and hospital policies and procedures..
May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department manager or supervisor.
QUALIFICATIONS:
CAC (Certified Application Counselor) required
Equivalent to completion of a high school program plus one year of related clerical experience, preferably in the fiscal area.
One year of knowledge regarding hospital Credit and Collection policies and Commonwealth of Mass Virtual Gateway System.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
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Why join Beth Israel Lahey Health?
If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.
At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.
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