Career Opportunities

Job Type: Regular

Time Type: Full time

Work Shift: null

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the President and within established organizational and departmental policies and procedures, the Chief Medical Officer (CMO) is responsible for the development, implementation and monitoring of standards of clinical practice, and for the overall integration, coordination and quality of clinical care provided by the medical staff of BID Needham. The CMO is responsible for the overall medical and administrative affairs related to health care delivery and medical staff management of patient care while providing a visible, institutional commitment to quality at BID Needham. The position fosters and maintains the partnership between the Hospital and its medical staff, aligning the quality processes and outcomes, assuring appropriate utilization of resources, championing a culture of safety, and supporting care standards to elevate the level of quality and efficiency.

The CMO is a member of the Senior Management Team and works closely with the President of the Medical Staff and the Medical Staff Executive Committee and the CNO/COO in oversight of the quality plan. The role of the CMO does not usurp the responsibility of the organized medical staff and its officers.

The CMO, in partnership with the Director of Outpatient Clinics, has the authority and responsibility for the design, development, implementation, evaluation and revision of standards, programs, processes and initiatives to provide necessary patient care and clinical services to outpatient clinics. Inherent in this role is active involvement and leadership in quality improvement, budget development/management and strategic planning to enhance patient care and improve services hospital-wide.

The Chief Medical Officer (CMO) with an operational focus plays a critical role in overseeing and optimizing clinical operations to ensure efficiency, quality, and alignment with organizational goals. This involves developing and implementing strategies to improve patient care, streamline workflows, and enhance overall operational performance. The CMO leads quality improvement initiatives aimed at achieving better clinical outcomes, ensuring patient safety, and maintaining compliance with healthcare regulations. By leveraging data and analytics, they monitor performance metrics, identify opportunities for improvement, and make evidence-based decisions that enhance operational effectiveness. Collaboration is key, as the CMO works closely with administrative and clinical teams to align operational objectives with medical excellence. Additionally, they are responsible for resource management, ensuring the optimal allocation of staffing, equipment, and budgets to support clinical activities. Policy development is another essential aspect, as the CMO establishes and enforces procedures designed to uphold high standards of care and operational efficiency.

The Chief Medical Officer plays a vital role in driving, collaborating, and engaging in initiatives that advance innovative and transformative care, both within our local communities and across the broader healthcare system.

Job Description:

Primary Responsibilities:

• Serves as resource to the medical staff, resolving/mediating inter-physician and inter-service problems/controversies, credentialing problems. Serves as a liaison to and between the hospital and the medical staff by creating, communicating and implementing physician-related hospital policies and procedures, board decisions, medical staff opinions, attitudes, preferences and needs to the medical staff, hospital management and Board of Trustees. 
• Assist the President in clinical development and network development efforts, working closely as a liaison with Atrius Health, Affiliated Physicians Group/Beth Israel Deaconess Health Care and other BILH affiliates in the evaluation and development of new or expanded services and ACO development at BID Needham.   
• The CMO will serve as the Patient Care Assessment Coordinator of the Hospital, provides direction/support to Director of Quality and Safety, actively participates in Medical and Surgical Review Committees, reviews and investigates cases with possible physician-associated harm, and assists in response to regulatory authorities for physician-related issues.              
• Assists with implementation of new or expanded programs at BIDN. 
• Monitors and evaluates care performed by the Medical Staff.  Leads medical staff in achieving quality goals set by hospital and board committees, i.e.  PCAC goal of eliminating preventable harm. 
• Assists with implementation of new or expanded programs at BIDN. Regularly attend the Board of Trustees meetings and works on presentations on Quality effort at BIDN. 
• The CMO will lead clinical efforts and collaborate closely with the CNO/COO in improving clinical delivery, throughput efficiency within the hospital, P4P performance, expanding the use of LEAN methodology, along with possible services as key advisor to IT department in HIM automation. 
• The CMO will have direct oversight of the Medical Staff Office, Hospitalist program, and outpatient clinics at BID Needham.   
• The CMO provides support and leadership for Utilization Review, working closely with HIM and Case Management, chairing UR committee and reviewing and signing off Code 44 cases in real time. 
• Chairs or participates in all meetings at BIDN/BILH related to quality and/or safety. 
• CMO will lead in the support of a strong culture of respect and belonging and work on the development and implementation of efforts that prioritize collaboration and career satisfaction.

Required Qualifications:

• MA License; Medical Doctorate and ABM Board Certification required.

• Minimum 10 years in clinical practice and at least 5 years administrative/management experience managing quality team and hospital related regulatory requirements required.

• Master’s Degree in Business, Public Health or Health Administration strongly preferred.

• Demonstrated fiscal management skills associated with planning, budgeting and monitoring/controlling fiscal resources.

Competencies:

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Demonstrates the knowledge and skills necessary to provide care appropriate to the population of patients regularly served; seeks assistance from resources if other population groups need care.

Physical Nature of the Job:

Physical ability to meet the core job responsibilities in accordance with practice setting demands for patient populations regularly served.          

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled