Job Type: Regular

Time Type: Full time

Work Shift: null

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the President and within established organizational and departmental policies and procedures, the Chief Medical Officer is responsible for evaluating and monitoring the quality of care performed at the hospital by its medical staff, chairing and/or participating in all committee meetings at BID Needham and BILH related to quality assurance and patient safety. The CMO will serve as the Patient Care Assessment Coordinator of the Hospital, provides direction/support to Director of Quality and Safety, actively participates in Medical and Surgical Review Committees, reviews and investigates cases with possible physician-associated harm, and assists in response to regulatory authorities for physician-related issues. Assists with implementation of new or expanded programs at BIDN. Leads medical staff in achieving quality goals set by hospital and board committees, i.e. PCAC goal of eliminating preventable harm. Regularly attend the Board of Trustees meetings and works on presentations on Quality effort at BIDN. The CMO will have a secondary advisory reporting relationship with the Chief Medical Officer for the BILH System and will work closely with BILH system colleagues in achieving system clinical goals.

Job Description:

The CMO serves a resource to the medical staff, resolving/mediating inter-physician and inter-service problems/controversies, credentialing problems.  In addition, the CMO serves as a liaison to and between the hospital and the medical staff by creating, communicating and implementing physician-related hospital policies and procedures, board decisions, medical staff opinions, attitudes, preferences and needs to the medical staff, hospital management and Board of Trustees. The CMO reports to the President, is a member of the Senior Management Team and works closely with the President of the Medical Staff and the Medical Staff Executive Committee and the CNO/COO in oversight of the quality plan. The role of the CMO does not usurp the responsibility of the organized medical staff and its officers.

The CMO provides support and leadership for Utilization Review, working closely with HIM and Case Management, chairing UR committee and reviewing and signing off Code 44 cases in real time.

The CMO/Medical Director will have direct oversight of the Medical Staff Office and oversight of the Hospitalist program at BID-N.  The CMO will lead clinical efforts and collaborate closely with the CNO/COO in improving clinical delivery, throughput efficiency within the hospital, P4P performance, expanding the use of LEAN methodology, along with possible services as key advisor to IT department in HIM automation.  In addition, the CMO will assist the President in clinical development/MD recruitment and network development efforts, working closely as a liaison with Atrius Health, Affiliated Physicians Group/Beth Israel Deaconess Health Care and Harvard Medical Faculty Physicians (HMFP) in the evaluation and development of new or expanded services and ACO development at BID Needham. 

The CMO has direct oversight of outpatient clinic operations and serves as the senior executive to the Director of Outpatient Clinics.  The CMO, in partnership with the Director of Outpatient Clinics, has the authority and responsibility for the design, development, implementation, evaluation and revision of standards, programs, processes and initiatives to provide necessary patient care and clinical services to outpatient clinics. Inherent in this role is active involvement and leadership in quality improvement, budget development/management and strategic planning to enhance patient care and improve services hospital-wide. The CMO also oversees the Facilities/Engineering Department and may assume other operational duties as agreed upon with the Hospital president.

Required Qualifications:

• MA License; Medical Doctorate and ABM Board Certification required.

• Minimum 10 years in clinical practice and at least 5 years administrative/management experience managing quality team and hospital related regulatory requirements required.

• Master’s Degree in Business, Public Health or Health Administration strongly preferred.

• Demonstrated fiscal management skills associated with planning, budgeting and monitoring/controlling fiscal resources.

Competencies:

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Demonstrates the knowledge and skills necessary to provide care appropriate to the population of patients regularly served; seeks assistance from resources if other population groups need care.

Physical Nature of the Job:

Physical ability to meet the core job responsibilities in accordance with practice setting demands for patient populations regularly served.          

Inclusion Statement:

BILH places great value on being a diverse and inclusive community. BILH is dedicated to diversity, equity, and inclusion as we aim to reflect the diversity of the patients in the communities that we serve. We believe in equal access to quality care, as well as employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of group and individual identity and expression that make us better able to provide innovative and cutting-edge healthcare and research. To make our vision a reality, we are most interested in finding spectacular candidates for this posting and encourage applicants of all backgrounds to apply even if every qualification listed is not met. 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled