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Learn more about working at Anna Jaques Hospital.

Medical Assistant II - Full Time 32 hrs - Day

Newburyport, Massachusetts

Organization Facility: Anna Jaques Hospital Category: Technician Job ID: JR67236 Date posted: 02/07/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Reporting to the Clinic Manager, this multi-functional position is primarily responsible for administrative tasks associated with insurance verification and obtaining insurance authorizations necessary for pre-registration and scheduling of appointments and procedures. Must also be a certified Medical Assistant and will be required to float and cover as needed in the clinical setting to meet patient care needs.

Job Description:

Essential Responsibilities

  • Collects/verifies accurate demographic and insurance information ensuring effective reimbursement
  • Identifies all possible payers for services; ensures coordination of benefits and arranges for financial counseling if needed.
  • Verifies patient eligibility and benefits. Coordinates referrals/authorizations for services.
  • Pre-registers patients and may schedule upcoming appointments.
  • Acts as a liaison between the hospital, patient, physician offices and payers.
  • Documents patient accounts completely and accurately.
  • Submits billing information and documentation as required for appropriate reimbursement. Follows up on all denials.
  • Works collaboratively with other departments to ensure a smooth workflow throughout the organization.
  • Maintains open and courteous communication and telephone skills with patients and family members, patient representatives, providers and co-workers.
  • Responsible for obtaining updated insurance guidelines to meet billing requirements. Attends offsite training as indicated.
  • Responsible for data entry, audits, and creates and generates reports as requested.
  • Readily assists in maintaining staffing levels by covering for other staff as needed. Must maintain all clinical competencies as required for a Medical Assistant.
  • Other duties as assigned.

Job Requirements
Education

  • High School Diploma or equivalent.

Experience

  • Medical office experience (1yr) preferred as a Medical Assistant
  • Minimum 1yr experience associated work with health insurance and third-party reimbursement.

Required Licenses/Certifications

  • Current Medical Assistant Certification and/or completion of a Medical Assistant certification program
  • BLS

Functional Demands
Physical Demands

  • Prolonged sitting; use of computer; telephone and/or headset
  • Able to assist patients with ambulation and transfer to exam table.

Work Environment

  • Maintain a professional appearance and demeanor at all times in a fast-paced medical office setting.

Age-Specific Criteria
Patient care provider for adolescent, adult and geriatric population.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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