Career Opportunities

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system.

Are you ready to become a part of our dynamic team?

Responsibilities include but are not limited to:

• Greets and interacts with patients, providers, co-workers, and families in a professional and courteous manner at all times.
• Maintains patient confidentiality, respect and HIPAA guidelines at all times.
• Greets patients and completes check-in and check-out process making necessary changes and revisions to patient information including demographics, insurance, confidentiality authorization, etc. as needed. Scans patient insurance and ID cards. Assists patients with scheduling follow up appointments at time of check out.
• Creates electronic medical record for all new and established patients.
• Confirms daily charts for visits making sure that all necessary information from referring physicians and outside facilities is in place prior to the appointment.
• Collects copays, patient balances, and completes stocking purchase transactions at time of service.
• Answers incoming calls. Scheduling appointments, updating patient demographics, and reviews insurance needs with patients while scheduling appointments.
• Utilizes protocols created to scan all paper-recorded medical record information into the electronic medical record before upcoming patient appointments. Scans paper documents received by office into patient medical record and labels appropriate documents within the electronic medical record.
• Other duties as assigned.

Scheduled Hours: 40 hr/wk

Work Shift: 8 am - 430 pm, M - F

Education Required: Associates degree or some related health care college course and/or degree preferred.

Experience:  3-5 years prior office coordination, scheduling, and/or reception experience within a physician practice setting preferred.

Benefits working at Anna Jaques Hospital:

• Tuition Reimbursement
• Career Development and Opportunities
• Free On-Site Parking
• Discounts/Savings on various businesses.
• Health and Wellness activities

Apply today and learn more!

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled